| Error Message | Cause |
| Action | |||
B&W Print Only | One or more of the color ink cartridges |
| Replace the ink cartridges. (See | |||
Replace Ink | have reached the end of their life. |
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You can use the machine in |
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| black & white mode for approximately |
| NOTE |
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| four weeks depending on the number |
| The machine will stop all print | ||
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| of pages you print. |
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| operations and you will not be able to | |||
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| While this message appears on the |
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| use the machine until you change to a | |||
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| Touchscreen, each operation works in |
| new ink cartridge in the following | ||
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| the following way: |
| cases: | ||
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| Printing |
| • If you unplug the machine or take | ||
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| If you choose Grayscale in the |
| out the ink cartridge. | ||
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| Advanced tab of the printer driver, |
| • If the paper type is set to anything | ||
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| you can use the machine as a |
| except Plain Paper or | ||
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| black & white printer. |
| Inkjet Paper. | ||
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| • (Windows®) | |||
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| this message appears. |
| If you check Slow Drying Paper | ||
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| Copying |
| in the Basic tab of the printer | ||
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| If the paper type is set to |
| driver. | ||
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| (Macintosh) | |||
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| Plain Paper you can make |
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| copies in black & white. |
| If you check Slow Drying Paper | ||
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| in the Print Settings of the printer | |||
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| driver. | |||
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| this message appears. |
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| Faxing |
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| If the paper type is set to |
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| Plain Paper or |
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| Inkjet Paper, the machine will |
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| receive and print the faxes in |
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| black & white. |
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| If a sending machine has a color |
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| fax, the machine’s “handshake” |
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| will ask that the fax be sent as |
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| black & white. |
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Cannot Detect | You installed a new ink cartridge too |
| Take out the new ink cartridge and | |||
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| quickly and the machine did not detect |
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| it. |
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| An ink cartridge is not installed |
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| correctly. |
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| If you are not using Genuine Brother |
| Use a new Genuine Brother | ||
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| Innobella™ ink, the machine may not |
| Innobella™ Ink Cartridge. If the error | ||
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| detect the ink volume. |
| is not cleared, call Brother Customer | ||
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| Service. | ||
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Cannot Detect Ink | If you are not using Genuine Brother |
| Use a new Genuine Brother | |||
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| Innobella™ ink, the machine may not |
| Innobella™ Ink Cartridge. If the error | ||
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| detect the ink volume. |
| is not cleared, call Brother Customer | ||
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| Service. | ||
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