Printing Difficulties (continued)

Difficulty

Suggestions

Print speed is too slow.

Try changing the printer driver setting. The highest resolution needs longer data

 

processing, sending and printing time. Try the other quality settings in the printer

 

driver Advanced tab (Windows®) or Color Settings (Macintosh). Click

 

Color Settings (Windows®) or Advanced Color Settings (Macintosh) and make

 

sure you uncheck Color Enhancement (True2Life).

 

 

 

Turn the Borderless feature off. Borderless printing is slower than normal printing.

 

(See Software User’s Guide: Printing (Windows®).)

 

(See Software User’s Guide: Printing and Faxing (Macintosh).)

 

 

True2Life™ is not working

If the image data is not full color in your application (such as 256 color),

correctly.

True2Life™ will not work. Use at least 24 bit color data with the True2Life™

 

feature.

 

 

Machine does not print from

Try to reduce the print resolution.

Adobe® Illustrator®.

(See Software User’s Guide: Printing (Windows®).)

 

(See Software User’s Guide: Printing and Faxing (Macintosh).)

 

 

Print Quality Difficulties

Difficulty

Suggestions

Poor print quality.

Check the print quality. (See Checking the print quality on page 78.)

 

 

 

Make sure that the Media Type setting in the printer driver or the Paper Type

 

setting in the machine’s menu matches the type of paper you are using.

 

(See Paper Type on page 27.)

 

(See Software User’s Guide: Printing (Windows®).)

 

(See Software User’s Guide: Printing and Faxing (Macintosh).)

 

 

 

Make sure that your ink cartridges are fresh. The following may cause ink to clog:

 

The expiration date written on the cartridge package has passed. (Genuine

 

Brother Innobella™ ink cartridges stay usable for up to two years if kept in their

 

original packaging.)

 

The ink cartridge has been in your machine for over six months.

 

The ink cartridge may not have been stored correctly before use.

 

 

 

Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother

 

supplies may affect the print quality, hardware performance, and machine

 

reliability.

 

 

 

Make sure you are using one of the recommended types of paper.

 

(See Acceptable paper and other print media on page 29.)

 

 

 

The recommended environment for your machine is between 68 °F to 91 °F

 

(20 °C to 33 °C).

 

 

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