i Close the inside cover and Jam Clear Cover. Make sure the covers are closed correctly.

j (MFC-J4310DW and MFC-J4410DW) Put the paper tray firmly back in the machine.

(MFC-J4610DW)

Put paper tray #1 and then tray #2 firmly back in the machine.

Troubleshooting

k Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (2) and (3).

1

2

3

IMPORTANT

•If the paper is jammed under the print head, unplug the machine from the power source, move the print head so it does not touch the paper, and then pull out the paper.

•If the print head is in the right corner as shown in the illustration, you cannot move the print head. Re-connect the power

cord. Hold down until the print head moves to the center. Then unplug the machine from the power source and take out the paper.

B

•If ink gets on your skin or clothing immediately wash it off with soap or detergent.

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