Troubleshooting

 

 

 

 

 

 

 

Error Message

Cause

Action

 

 

Out of Memory

The machine's memory is full.

If a copy operation is in process:

 

 

 

 

 

 

 

 

 

Press

 

and wait until the other

 

 

 

operations

in progress finish, and then

 

 

 

try again.

 

 

 

 

 

 

 

 

 

The memory card or USB Flash

Press

 

.

 

 

 

 

 

memory drive you are using does not

 

 

 

Delete unused files from your memory

 

 

have enough free space to scan the

 

 

document.

card or USB Flash memory drive to

 

 

 

make some free space and then try

 

 

 

again.

 

 

 

 

 

 

 

 

Paper Jam [Front]

The paper is jammed in the machine.

Remove the jammed paper by

 

 

 

following the steps in Paper is jammed

 

 

 

in the front of the machine on page 95.

 

 

 

Make sure the paper guides are set to

 

 

 

the correct paper size.

 

 

 

 

 

 

 

PaperJam Front,Rear

The paper is jammed in the machine.

Remove the jammed paper by

 

 

 

following the steps in Paper is jammed

 

 

 

in the front and back of the machine

 

 

 

on page 97.

 

 

 

Make sure the paper guides are set to

 

 

 

the correct paper size.

 

 

 

 

 

 

 

 

More than one sheet of paper was

Do not put more than one sheet of

 

 

placed in the manual feed slot.

paper in the manual feed slot at any

 

 

OR

one time. Wait until the Touchscreen

 

 

shows

 

 

 

Another sheet of paper was placed in

 

 

 

Put one piece of paper in

 

 

the manual feed slot before the

Manual Feed Slot, and then

 

 

Touchscreen showed

press [OK]. before you feed the

 

 

Put one piece of paper in

next sheet of paper in the manual feed

 

 

Manual Feed Slot, and then

slot.

 

 

 

press [OK].

Remove the jammed paper by

 

 

 

following the steps in Paper is jammed

 

 

 

in the front and back of the machine

 

 

 

on page 97.

B

 

 

 

 

 

Paper Jam [Rear]

The paper is jammed in the machine.

Remove the jammed paper by

 

 

following the steps in Paper is jammed

 

 

 

in the back of the machine

 

 

 

on page 96.

 

 

 

Make sure the paper guides are set to

 

 

 

the correct paper size.

 

 

 

 

 

 

 

 

Paper dust has accumulated on the

Clean the paper pick-up rollers.

 

 

surface of the paper pick-up rollers.

(See Advanced User’s Guide:

 

 

 

Cleaning the paper pick-up rollers.)

 

 

 

 

 

 

 

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