Error Message | Cause | Action |
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Paper tray not | The paper tray is not completely | Slowly push the paper tray completely | |||
detected. Please | inserted. | into the machine. |
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put the paper tray |
| Paper or a foreign object has | Pull the paper tray out of the machine, | ||
firmly back in the | prevented the paper tray from being | and remove the jammed paper or | |||
machine. | inserted correctly. | foreign object. Slowly push the paper | |||
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| tray completely into the machine. | ||
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Screen init. Fail | The Touchscreen was pressed before | Make sure that nothing is touching or | |||
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| the | resting on the Touchscreen. | ||
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| completed. |
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| Debris may be stuck between the | Insert a piece of stiff paper between | ||
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| lower part of the Touchscreen and its | the lower part of the Touchscreen and | ||
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| frame. | its frame and slide it back and forth to | ||
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| push out the debris. |
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Unable to CleanXX | The machine has a mechanical | Open the scanner cover and remove | |||
Unable to Init.XX | problem. | any foreign objects and paper scraps | |||
from inside the machine. If the error | |||||
Unable to PrintXX | message continues, disconnect the | ||||
A foreign object such as a paper clip or | |||||
Unable to ScanXX | machine from the power for several | ||||
a piece of ripped paper is in the | minutes and reconnect it. |
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| machine. | (The machine can be turned off for | ||
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| approximately 24 hours without losing | ||
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| faxes stored in the memory. See | ||
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Unusable Device | A broken device has been connected | Unplug the device from the USB direct | |||
Disconnect device | to the USB direct interface. | interface, then press | to turn the | ||
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from front connector |
| machine off and then on again. | |||
& turn machine off & |
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then on |
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Unusable Device | A USB device or USB Flash memory | Unplug the device from the USB direct | |||
Please Disconnect | drive that is not supported has been | interface. Turn the machine off and | |||
connected to the USB direct interface. | then on again. |
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USB Device. | For more information, visit us at |
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Wrong Ink Color | An ink cartridge has been installed in | Identify which ink cartridges are not in | |||
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| the wrong position. | their | ||
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| them to their correct positions. | ||
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