Brother PT-2110, PT-2100 Troubleshooting, What to do when, Problem Possible Cause Recommendation

TROUBLESHOOTING

What to do when...

Problem

Possible Cause

Recommendation

The screen locks-up		Refer to “Resetting the P-touch Labeler” on page 60 and
freezes, or the P-touch		reset the internal memory to the initial settings. If resetting
labeler does not		the P-touch labeler does not solve the problem, disconnect
respond normally.		the AC adapter and remove the batteries for more than 10
		minutes.
The display remains		Is the AC adapter connected	Check that the AC adapter
blank after turning on		correctly?	designed exclusively for
the power.			your P-touch labeler is
			connected correctly.
		Are you using the correct AC	Check that the label on the
		adapter?	AC adapter indicates it is a
			Brother AD-24 adapter.
			Using a wrong adapter can
			damage the machine.
		Are the batteries installed	Remove and re-install the
		correctly?	batteries.
The label is not		Has text been entered?	A label will not be printed if
printed after pressing			there is no text entered.
the	key.
		Is the tape cassette installed	Check that the tape cassette
		correctly, and is there	is installed correctly, and
		enough tape remaining?	that there is enough tape
			remaining.
		Is the end of the tape bent?	If bent, cut the bent section
			of tape with scissors and
			thread the tape through the
			tape exit slot correctly.
		Is the tape jammed?	If jammed, remove the tape
			cassette, carefully pull out
			the jammed tape, and then
			cut the tape with scissors.
			Check that the end of the
			tape passes through the
			tape guide, and reinstall the
			tape cassette.
		Does the tape compartment	If so, close the tape
		cover open?	compartment cover
			correctly.

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What to do when...