Brother PT-2110 manual Troubleshooting, What to do when, Problem, Possible Cause, Recommendation

Models: PT-2100 PT-2110

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TROUBLESHOOTING

TROUBLESHOOTING

What to do when...

Problem

Possible Cause

Recommendation

The screen locks-up

Refer to “Resetting the P-touch Labeler” on page 60 and

freezes, or the P-touch

reset the internal memory to the initial settings. If resetting

labeler does not

the P-touch labeler does not solve the problem, disconnect

respond normally.

the AC adapter and remove the batteries for more than 10

 

 

minutes.

 

 

The display remains

Is the AC adapter connected

Check that the AC adapter

 

blank after turning on

correctly?

designed exclusively for

the power.

 

your P-touch labeler is

 

 

 

connected correctly.

 

 

Are you using the correct AC

Check that the label on the

 

 

 

adapter?

AC adapter indicates it is a

 

 

 

Brother AD-24 adapter.

 

 

 

Using a wrong adapter can

 

 

 

damage the machine.

 

 

Are the batteries installed

Remove and re-install the

 

 

 

correctly?

batteries.

The label is not

Has text been entered?

A label will not be printed if

 

printed after pressing

 

there is no text entered.

the

key.

 

 

Is the tape cassette installed

Check that the tape cassette

 

 

 

correctly, and is there

is installed correctly, and

 

 

enough tape remaining?

that there is enough tape

 

 

 

remaining.

 

 

Is the end of the tape bent?

If bent, cut the bent section

 

 

 

 

of tape with scissors and

 

 

 

thread the tape through the

 

 

 

tape exit slot correctly.

 

 

Is the tape jammed?

If jammed, remove the tape

 

 

 

 

cassette, carefully pull out

 

 

 

the jammed tape, and then

 

 

 

cut the tape with scissors.

 

 

 

Check that the end of the

 

 

 

tape passes through the

 

 

 

tape guide, and reinstall the

 

 

 

tape cassette.

 

 

Does the tape compartment

If so, close the tape

 

 

 

cover open?

compartment cover

 

 

 

correctly.

 

62

What to do when...

Page 68
Image 68
Brother PT-2110 Troubleshooting, What to do when, Problem, Possible Cause, Recommendation, The screen locks-up, the power