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Xerox 7335, 7345 manual General Troubleshooting Procedure

Models: 7345 7335

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Troubleshooting

General Troubleshooting Procedure

1.Make sure that the machine is switched ON and that the Main screen (typically the All Services screen) is displayed.

Note: The actual screen displayed as the Main screen is selectable. To determine the screen you would like displayed, press the Log In / Out button, enter the Administrator password (default of 11111), press Enter, and press the Machine Status button. Press the Tools tab. Press Common Service Settings, press Screen/Button Settings, select Service Screen Default, touch Change Settings, make your selection and touch Save. Touch Close until the Tools tab screen is displayed. Wait several seconds for the Auto Clear service to log you out.

2.Make sure that the machine is plugged into a live network drop, typically with a Category 5 twisted pair cable attached to the RJ-45 socket at the rear of the Device.

Note: You can often determine if the drop is live by looking at the link and activity (if available) light or lights at the rear of the Device. If these lights are lit and/or blinking, you have a live connection. If you cannot determine if the drop is live, plug the machine into another drop being used by another machine that is fully functioning on the network. You can use a hub to connect both machines to the live network drop so that you do not interrupt the operations of the working machine. If you do not have access to a second working drop, or a hub, connect a laptop to the RJ-45 socket at the rear of the Device using a crossover (NOT a patch) cable.

3.Print a Configuration Report at the Device using the instructions supplied in the Configuration Report topic in the Network Connectivity section of this guide.

4.Referring to the Configuration Report, determine if the appropriate ports and protocols are enabled for your Network environment.

To support communicating with the Device's Internet Services, a series of internal Web Pages that enable the configuration of operating settings, the TCP/IP protocol stack should be enabled. The Device should also have a valid IP Address, Subnet Mask, and Gateway displayed. If this is not the case, go to the NOS Selection section of this guide, locate the TCP/IP Protocol Configuration topic, and follow the instructions supplied.

As some Network Environment settings can only be configured through use of Internet Services on the Device, if this tool is shown as "disabled" on the Configuration Report, follow the instructions in the Enable Internet Services (HTTP) topic in this guide.

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Xerox 7335, 7345 manual General Troubleshooting Procedure
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7345, 7335 specifications

The Xerox 7345, 7328, and 7335 are robust multifunction printers, engineered to meet the demands of busy workplaces. These devices stand out for their advanced technology, user-centric features, and efficient performance, making them ideal solutions for office environments looking to enhance productivity.

The Xerox 7345 is renowned for its powerful output capabilities, offering print speeds of up to 45 pages per minute (ppm). This model is equipped with a 400 MHz processor and 1 GB of RAM, which enable quick data processing and multitasking. It supports a variety of media types and sizes, including letterhead, envelopes, and labels, making it versatile for various printing needs. The 7345’s maximum monthly duty cycle of up to 150,000 pages ensures reliability in high-volume settings, while its automatic duplexing feature reduces paper usage, promoting sustainability.

Next, the Xerox 7328 delivers a print speed of 28 ppm, making it suitable for small to medium-sized businesses. This model provides excellent print quality with resolutions of up to 1200 x 1200 dpi, ensuring crisp text and vibrant images. The 7328 features an intuitive touch-screen interface for easy navigation between functions such as printing, copying, scanning, and faxing. Its compact design allows it to fit seamlessly in various office spaces, and it includes wireless connectivity options, which facilitate easy access to the printer from multiple devices.

The Xerox 7335 fits comfortably in the middle of the range, with print speeds of up to 35 ppm, offering a perfect blend of performance and efficiency. It shares many features with its counterparts, including advanced imaging technologies that enhance the print quality. The 7335 is equipped with robust finishing options like stapling and hole punching, which are crucial for professional document presentation. Moreover, it supports mobile printing solutions, enabling users to print directly from smartphones and tablets, thereby enhancing workflow flexibility.

In terms of security, all three models incorporate advanced features to protect sensitive information, including secure print options and HDD encryption. Their user-friendly interfaces, along with customizable workflows, empower users to streamline processes and improve productivity.

In conclusion, the Xerox 7345, 7328, and 7335 multifunction printers offer a range of features designed to meet the needs of dynamic office environments. From high-speed printing to robust connectivity and security options, these models are built to enhance operational efficiency and deliver excellent results for businesses of all sizes.