
TROUBLESHOOTING
Problem
Possible Cause
Recommendation
The | Is there enough tape | The striped tape indicates | ||
stops while printing a | remaining in the tape | you have reached the end of | ||
label. | cassette? | the tape. Replace the tape | ||
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| cassette when the striped | ||
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| tape appears. | ||
| Are the batteries weak and | Replace all batteries or |
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| the AC adapter not | connect the AC adapter | ||
| connected or is the AC | (Brother | ||
| adapter the Brother | the | ||
The label is not cut | Is Cut Option set to Chain or | When these options are set, |
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automatically. | No Cut? | the tape is not fed after | ||
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| printing the label. Check the | ||
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| Cut Option setting, or hold | ||
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| down the | key and press | |
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| the | key to feed and | |
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| cut the tape. | ||
| Is Manual Cutting set to ON? | When using Fabric |
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| Tapes or | Extra Strength | |
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| Adhesive Tapes, please use | ||
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| scissors to cut the tape after | ||
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| printing. |
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| Does the tape compartment | If so, close the tape |
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| cover open? | compartment cover | ||
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| correctly. |
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Label files saved | Have the batteries and AC | All files stored in the internal |
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previously are now | adapter been disconnected? | memory is lost if the | ||
empty. |
| batteries and AC adapter are | ||
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| disconnected for longer than | ||
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| two minutes. | ||
| Is there enough power | All data stored in the internal |
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| remaining in the batteries? | memory is lost if the | ||
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| batteries become empty. | ||
| Have you used the Reset | The reset function clears all |
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| function? | data stored in the internal | ||
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| memory, including label | ||
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| files. |
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64 |
What to do when...