BT Total Broadband | BT instruction

BT Total Broadband

Your super-fast BT Total Broadband service includes lots of great features and services, including email, security, great online content and more.

Once you’ve set up your Hub and are online, find out about all the great things BT Total Broadband has to offer at www.bt.com/setup/start

> More information on BT Broadband – go to www.bt.com/setup/start

>Set-up– see page 9

>About your Hub – see page 47

>Help – see page 21

8Learn about…

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BT manual BT Total Broadband

Contents

BT Total Broadband Check your box contents User Guide Contents Page What else you need to know Thanks for choosing BT Total BroadbandWhat’s what What to do nextPage Learn about… Learn about… BT Home Hub Use this section to learn about your serviceBT Home Hub BT Total Broadband features Learn about… BT Total Broadband Set-up Page Set-up Use this section to get set up and online Check contents Unplug existing modem, router or Hub Plug in Hub ’d like to… Check Hub lights Connect computer using CD recommended WPA Network name/SSID Wireless key Security type Windows XP and Window Vista Mac OS Connect computer manually using the Ethernet cable Set-up Help Help Use this section to find help with… Connecting to the internet using the BT Home HubHelp Section Help with connecting to the internet using the BT Home HubWhat to do… No lights Power light is redPower light is orange Upgrading light is flashing orange Broadband light is flashing orange Your Hub is connecting to broadband. Please wait a while Broadband light is off Broadband light is red There’s no dial tone There is a dial tone Broadband light is blue 5a if you’re using an Ethernet cable Help Setting up or using a non-BT Total Broadband feature Setting up or using a BT Total Broadband feature Why does my broadband speed seem slow? General troubleshooting My CD won’t run. What should I do? To connect to the internet? Already have a modem or router, what should I do? Where can I find my username and password / email?If you can’t find these details, please call us on 0800 111 Already have a BT Home Hub, what should I do? Fitting filters what do I do? Tips What do I do if I don’t have enough Adsl filters? Have an Adsl master socket, do I still need to use filters?Can I connect more than one telephone to a filter? Why does my broadband speed seem slow? Is my wireless connection secure? How can I tell if my computer has built-in wireless? For more information on your Hub Manager, see Enter your Hub Manager password Wireless connection to my Hub is unreliable. What can I do? Multiplexing PasswordEncapsulation Network icon Preferences…, thenClick Network Double-click Click OK twice Page Your BT Home Hub Your BT Home Hub Use this section to find out about your Hub Your BT Home Hub Hub overview Use these sockets To set up your Hub See Restart button Wireless Association buttonReset to Defaults button Hub buttons summary Here’s a quick summary of what your Hub lights mean… Hub lights Hub Manager Hub sockets summary BT Access Control Hub featuresBT Power Save Bandwidth Declaration of Conformance Your details BT Total Broadband username BT Total Broadband passwordUseful information Useful web site addresses Upgrading light 24, 25, 52 USB 40 Index Offices worldwide