3Unplug existing modem, router or Hub

If this is your first connection to the internet, please go to step 4.

If you already connect to the internet using a modem, router or Hub, it must be unplugged to avoid problems with your new broadband set-up:

if your computer is using a built-in modem: unplug the wire running from your computer to the phone socket

if your computer connects to a separate modem, router or Hub: unplug any wires running from it to your computer, phone socket and mains power.

If you already have broadband and ADSL filters attached to your phone lines, you can leave them in place and re-use them with BT Total Broadband.

> If you have an existing BT Home Hub, see page 35

>To continue to use your existing broadband modem or router, see page 30

>For information on disposing of electrical equipment, see page 56

4Fit ADSL filters

You need to use ADSL filters to stop your telephone calls interfering with your broadband service. Any devices (telephones, faxes, extension bells, digital set-top boxes (e.g. Sky®) or monitored-alarm systems) that plug into your phone line need filters fitted to them.

If you don’t already have filters fitted from a previous broadband connection… At each phone socket that you’re using:

1unplug the device from the socket

2 plug an ADSL filter into the socket

3plug the device you just unplugged into the ADSL filter’s phone socket

ADSL filter

ADSLModem

Phone

> For help and examples on fitting filters, see page 36

>If you don’t have enough filters, see page 38

>If you have an ADSL master socket, see page 38

Set-up 13

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BT Broadband manual Unplug existing modem, router or Hub