Help | BT Broadband manual

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BT Broadband manual Help

Contents

BT Total Broadband Check your box contents User Guide Contents Page What’s what Thanks for choosing BT Total BroadbandWhat to do next What else you need to knowPage Learn about… Learn about… BT Home Hub BT Total Broadband features Use this section to learn about your serviceLearn about… BT Home Hub BT Total Broadband Set-up Page Set-up Use this section to get set up and online Check contents Unplug existing modem, router or Hub Plug in Hub ’d like to… Check Hub lights Connect computer using CD recommended WPA Network name/SSID Wireless key Security type Windows XP and Window Vista Mac OS Connect computer manually using the Ethernet cable Set-up Help Help Help Connecting to the internet using the BT Home HubUse this section to find help with… What to do… Help with connecting to the internet using the BT Home HubSection Power light is orange Power light is redUpgrading light is flashing orange No lights Broadband light is flashing orange Your Hub is connecting to broadband. Please wait a while Broadband light is off Broadband light is red There’s no dial tone There is a dial tone Broadband light is blue 5a if you’re using an Ethernet cable Help Setting up or using a non-BT Total Broadband feature Setting up or using a BT Total Broadband feature Why does my broadband speed seem slow? General troubleshooting My CD won’t run. What should I do? To connect to the internet? If you can’t find these details, please call us on 0800 111 Where can I find my username and password / email?Already have a modem or router, what should I do? Already have a BT Home Hub, what should I do? Fitting filters what do I do? Tips Can I connect more than one telephone to a filter? Have an Adsl master socket, do I still need to use filters?What do I do if I don’t have enough Adsl filters? Why does my broadband speed seem slow? Is my wireless connection secure? How can I tell if my computer has built-in wireless? For more information on your Hub Manager, see Enter your Hub Manager password Wireless connection to my Hub is unreliable. What can I do? Encapsulation PasswordMultiplexing Click Network Preferences…, thenDouble-click Network icon Click OK twice Page Your BT Home Hub Your BT Home Hub Use this section to find out about your Hub Your BT Home Hub Hub overview Use these sockets To set up your Hub See Reset to Defaults button Wireless Association buttonHub buttons summary Restart button Here’s a quick summary of what your Hub lights mean… Hub lights Hub Manager Hub sockets summary BT Power Save Hub featuresBT Access Control Bandwidth Declaration of Conformance Useful information BT Total Broadband username BT Total Broadband passwordUseful web site addresses Your details Upgrading light 24, 25, 52 USB 40 Index Offices worldwide