Troubleshooting Checklist

4.3TROUBLESHOOTING CHECKLIST

If the 2H28-08R is not working properly, refer to Table 4-4for a checklist of possible problems, causes, and recommended actions to resolve the problem.

Table 4-4 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

 

 

 

All LEDs are OFF.

Loss of power.

Check for proper connection

 

 

of the power cables and

 

 

access to live outlets.

 

 

 

 

Installed improperly.

Check the installation. See

 

 

Chapter 3 for details.

 

 

 

No Local

Autobaud is enabled.

Press ENTER (RETURN) key

Management

 

(may take up to four times).

Password screen.

 

 

Terminal setup is not

Refer to Chapter 5 for proper

 

 

correct.

setup procedures.

 

 

 

 

Improper console cable

Refer to Appendix A for

 

used.

proper console port pinouts.

 

 

 

Cannot contact the

Using incorrect

Refer to Chapter 5

2H28-08R from

Community Name.

for Community Name setup.

in-band

 

 

The 2H28-08R does not

Refer to Chapter 5 for IP

management.

have an IP address

address assignment

 

 

assigned.

procedure.

 

 

 

 

Port is disabled.

Enable port.

 

 

 

 

No link to device.

Check link to device.

 

 

 

Port(s) goes into

The 2H28-08R detected

1. Review network design and

standby for no

a loop condition.

delete unnecessary loops.

apparent reason.

 

2. Contact the Cabletron

 

 

 

 

Systems Global Call Center

 

 

if problem still exists.

 

 

 

User parameters (IP

Mode switch (7), NVRAM

1. Reenter the lost

address, Device and

Reset, was changed

parameters as necessary.

Module name, etc.)

sometime before either

2. Call the Cabletron Systems

were lost when the

cycling power or

Global Call Center if

2H28-08R power

pressing the RESET

problem still exists.

was cycled or the

button causing the

 

front panel RESET

user-entered parameters

 

button was pressed.

to reset to factory default

 

 

settings.

 

 

 

 

2H28-08R SmartSwitch 2208 User’s Guide

4-5

Page 47
Image 47
Cabletron Systems 2H28-08R manual Troubleshooting Checklist