Faxing Problems, Sending Problems | Canon MF5550, H12295 manual

Faxing Problems

Sending Problems

You cannot send a fax.

Q Is the machine overheated?

AUnplug the machine and let it cool for approximate 3 minutes to 5 minutes. Then plug in the machine and try sending again.

Q Did you connect the power cord to the machine just now?

AWait for a while. After connecting the power cord, the machine cannot scan documents immediately.

Q Is the machine set for the correct telephone line type (pulse/tone)?

AMake sure the machine is set for the correct telephone line type. (See "Setting the Telephone Line Type," on p. 2-6.)

Q Is the document loaded?

ARemove the document, stack it if necessary, and place it on the platen glass or load it in the ADF correctly. For more information, see Chapter 3, "Document Handling," in the Basic Guide.

QIs the one-touch speed dialing key or coded speed dialing code you entered registered for the feature you want to use?

ACheck the one-touch speed dialing key or coded speed dialing code and make sure it is registered correctly. (See Chapter 3, "Speed Dialing.")

QDid you dial a correct number? Or have you been provided with an incorrect number?

ADial the number again, or check that you have the correct number.

Q Does the other party's fax machine have enough paper?

ACall the other party and ask them to make sure paper is loaded in their fax machine.

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Troubleshooting

Faxing Problems

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Canon MF5550, H12295 manual Faxing Problems, Sending Problems

Contents

Canon Italia S.p.A Canon Deutschland GmbHPage ImageCLASS MF5550 Facsimile Guide Manuals for the Machine How This Manual Is Organized Contents Sending Faxes Speed Dialing Reports and Lists TroubleshootingMachine Settings Receiving Faxes Appendix SpeciﬁcationsIndex Vii Viii How to Use This ManualSymbols Used in This Manual Keys Used in This Manual Location Power RequirementsLegal Notices Users in the U.S.A Connection of the Equipment Page Xii Users in Canada Xiii Super G3 TrademarksXiv Disclaimers Copyright Xvi Customer Support Introduction1 Operation Panel Coded Dial key Stop/Reset keyEnergy Saver key Redial key Standby Display Fax Mode Registering Information Your Machine Press to switch to the letter mode a or the number mode To delete a character Use the numeric keys to enter the characterTo enter two characters that are under the same key To enter a space Slerexe Company Limited Registering Sender Information Entering the Date and Time Registering Your Fax/Telephone Number and NamePress Menu Press Stop/Reset to return to the standby display Setting the Telephone Line Type Group Dialing Speed Dialing MethodsOne-Touch Speed Dialing Coded Speed Dialing Registering One-Touch Speed Dialing Deleting an Entire Entry Changing or Deleting an EntryChanging a Fax/Telephone Number You Registered Changing a Name You Registered Registering Coded Speed Dialing Oded S P D D I a L Registering Group Dialing To select a coded speed dialing entry To select a one-touch speed dialing entry Deleting a Fax/Telephone Number from the Group Adding a Fax/Telephone Number to the GroupDeleting an Entire Group Touch List Coded Dial List Group Dial List Printing Speed Dialing Lists Touch List Memory Sending Sending Methods Adjust any necessary settings for your document Dial the recipients fax/telephone numberPress Start Load the document in the ADF press FAX Manual Sending Talk through the handset to the recipient Improving Faxed Images Adjusting the Image Quality Fax Resolution Press Exposure Press or to select the density press Set Adjusting the Exposure Scan Density When the Fax/Telephone Number Is Registered in the Machine Dialing MethodsRegular Dialing Coded Speed Dialing One-Touch Speed Dialing Group Dialing Redialing a Busy Number Manual RedialingAutomatic Redialing If you selected on If you selected OFF Regular Dialing Using the Numeric Keys or Redialing To use regular dialing Enter the fax/telephone numbers you want to send toTo use one-touch speed dialing To use coded speed dialing Use the numeric keys to dial the international access code Dialing an Overseas Number With PausesIf necessary, press Pause to enter a two-second pause Dialing an Overseas Number With Pauses 16Dialing an Overseas Number With Pauses Press FAX Receive Mode Press or to select the receive mode Setting the Receive Mode Press Set Receiving Faxes Automatically FAX only Mode Receiving When an Answering Machine Is Connected Receiving Faxes Manually Manual Mode Adjusting the Answering Machine Setting the Ring Pattern Receiving Faxes While Performing Other Tasks Receiving Faxes in the Memory When a Problem Occurs Canceling Receiving Press Stop/ResetPress to cancel receiving Report or List Description Details Summary of Reports and Lists Printing the Activity Report Activity Report Press Menu Press or to select REPORTS/LISTS press Set twice Adjusting the Activity Report Setting TX Report Adjusting the TX Report Setting TX Report Settings Output YE S Adjusting the RX Report Setting Print Error ONL Y Report Settings 2 . RX Report Printing the User Data List Clear ADF LCD Messages Memory Full Press SET KEY Clear ADF ↔ Document TOO LongIncorrect Paper Size ↔ Cass Paper Mismatch Load LTR Size Paper Select A4/LTR/LGL Not RegisteredReceived in Memory Remove MP Paper Error Codes Sending Problems Faxing Problems Troubleshooting Receiving Problems Is the sending fax machine functioning properly? Troubleshooting 10Faxing Problems Telephone Problems If a Power Cut Occurs If You Cannot Solve the Problem 14If You Cannot Solve the Problem Press or to select the submenu you want to change Press Set Accessing the Machine Settings Machine Settings Name Descriptions Menu Descriptions OFF ScanFAX Auto Clear Group Dial User SettingsReport Settings Print Error only MAN/AUTO Switch TX SettingsRX Settings Only Mode Keep Printing FAX DefaultRing Time Toner Supply LOW Speed Dial List Touch LIST, Coded Dial LIST, GroupDial List Facsimile Speciﬁcations Networking Fax ResolutionTelephone Dialing Numerics Index FAX only Mode TTI Position setting, 8-5TX Transmission Report 6Index