Manuals / Canon / Computer Equipment / Fax Machine

Canon H12295, MF5550 Clear ADF ↔ Document TOO Long, Incorrect Paper Size ↔ Cass Paper Mismatch

Models: MF5550 H12295

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Troubleshooting

CLEAR ADF ↔ DOCUMENT TOO LONG

Cause	The document is longer than 14" (356 mm), or is not feeding correctly.

Remedy	Reduce the length of the document to within 14" (356 mm), and then re-send it.

INCORRECT PAPER SIZE ↔ CASS PAPER MISMATCH


Cause	The size of the paper in the cassette or multi-purpose feeder is different from
	that of the paper speciﬁed in <PAPER SIZE> in <COMMON SETTINGS> of the
	Menu.

Remedy 1 Load the correct paper size or change <PAPER SIZE> in <COMMON SETTINGS> of the Menu. For more information, see the following:

•Chapter 2, "Paper Handling," in the Basic Guide

•Chapter 5, "Copying," in the Basic Guide

Then reset the machine by opening the front cover and then closing it.

Remedy 2 If you are trying to print a report or list, set the paper size setting to LTR, LGL, or A4 and load paper of the same size. The report or list will then be printed automatically.

LOAD LTR SIZE PAPER

Cause	No LTR-size paper is loaded in the cassette or multi-purpose feeder.

Remedy	Load LTR-size paper in the cassette or multi-purpose feeder. (See Chapter 2,
	"Paper Handling," in the Basic Guide.

MEMORY FULL

PRESS SET KEY

Cause	The memory becomes full during the document scanning, copying, sending, or
	receiving the fax.

Remedy	When sending the document, divide it into a few parts or select a lower fax
	resolution.
	If you need more space, wait for the machine to send any remaining faxes.
	If <MEMORY FULL> and <PRESS SET KEY> appear while scanning
	documents using the ADF, the document being scanned stops in the ADF.
	Press [Set] to make the document come out automatically.

7-2LCD Messages

Image 72

Canon H12295, MF5550 manual Clear ADF ↔ Document TOO Long, Incorrect Paper Size ↔ Cass Paper Mismatch, Load LTR Size Paper

Contents

Canon Deutschland GmbH Canon Italia S.p.APage ImageCLASS MF5550 Facsimile Guide Manuals for the Machine How This Manual Is Organized Contents Speed Dialing Sending FaxesTroubleshooting Machine SettingsReceiving Faxes Reports and ListsAppendix SpeciﬁcationsIndex Vii How to Use This Manual Symbols Used in This ManualKeys Used in This Manual ViiiPower Requirements Legal NoticesUsers in the U.S.A LocationConnection of the Equipment Page Users in Canada XiiXiii Super G3 TrademarksXiv Copyright DisclaimersXvi Introduction1 Customer SupportOperation Panel Stop/Reset key Energy Saver keyRedial key Coded Dial keyFax Mode Standby DisplayPress to switch to the letter mode a or the number mode Registering Information Your MachineUse the numeric keys to enter the character To enter two characters that are under the same keyTo enter a space To delete a characterRegistering Sender Information Slerexe Company LimitedEntering the Date and Time Registering Your Fax/Telephone Number and NamePress Menu Press Stop/Reset to return to the standby display Setting the Telephone Line Type Speed Dialing Methods One-Touch Speed DialingCoded Speed Dialing Group DialingRegistering One-Touch Speed Dialing Changing or Deleting an Entry Changing a Fax/Telephone Number You RegisteredChanging a Name You Registered Deleting an Entire EntryRegistering Coded Speed Dialing Oded S P D D I a L Registering Group Dialing To select a one-touch speed dialing entry To select a coded speed dialing entryDeleting a Fax/Telephone Number from the Group Adding a Fax/Telephone Number to the GroupDeleting an Entire Group Printing Speed Dialing Lists Touch List Coded Dial List Group Dial ListTouch List Sending Methods Memory SendingAdjust any necessary settings for your document Dial the recipients fax/telephone numberPress Start Manual Sending Load the document in the ADF press FAXTalk through the handset to the recipient Adjusting the Image Quality Fax Resolution Improving Faxed ImagesAdjusting the Exposure Scan Density Press Exposure Press or to select the density press SetWhen the Fax/Telephone Number Is Registered in the Machine Dialing MethodsRegular Dialing One-Touch Speed Dialing Coded Speed DialingGroup Dialing Redialing a Busy Number Manual RedialingAutomatic Redialing If you selected OFF If you selected onRegular Dialing Using the Numeric Keys or Redialing Enter the fax/telephone numbers you want to send to To use one-touch speed dialingTo use coded speed dialing To use regular dialingUse the numeric keys to dial the international access code Dialing an Overseas Number With PausesIf necessary, press Pause to enter a two-second pause Dialing an Overseas Number With Pauses 16Dialing an Overseas Number With Pauses Setting the Receive Mode Press FAX Receive Mode Press or to select the receive modeReceiving Faxes Automatically FAX only Mode Press SetReceiving Faxes Manually Manual Mode Receiving When an Answering Machine Is ConnectedAdjusting the Answering Machine Setting the Ring Pattern Receiving Faxes While Performing Other Tasks Receiving Faxes in the Memory When a Problem Occurs Canceling Receiving Press Stop/ResetPress to cancel receiving Summary of Reports and Lists Report or List Description DetailsActivity Report Printing the Activity ReportAdjusting the Activity Report Setting Press Menu Press or to select REPORTS/LISTS press Set twiceAdjusting the TX Report Setting TX ReportTX Report Settings Output YE S Adjusting the RX Report Setting Print Error ONL Y Report Settings 2 . RX Report Printing the User Data List LCD Messages Clear ADFClear ADF ↔ Document TOO Long Incorrect Paper Size ↔ Cass Paper MismatchLoad LTR Size Paper Memory Full Press SET KEYNot Registered Received in MemoryRemove MP Paper Select A4/LTR/LGLError Codes Faxing Problems Sending ProblemsTroubleshooting Receiving Problems Is the sending fax machine functioning properly? Troubleshooting 10Faxing Problems Telephone Problems If a Power Cut Occurs If You Cannot Solve the Problem 14If You Cannot Solve the Problem Accessing the Machine Settings Press or to select the submenu you want to change Press SetMachine Settings Menu Descriptions Name DescriptionsScan FAXAuto Clear OFFUser Settings Report SettingsPrint Error only Group DialTX Settings RX SettingsOnly Mode MAN/AUTO SwitchFAX Default Ring TimeToner Supply LOW Keep PrintingSpeed Dial List Touch LIST, Coded Dial LIST, GroupDial List Speciﬁcations FacsimileFax Resolution TelephoneDialing NetworkingIndex NumericsFAX only Mode TTI Position setting, 8-5TX Transmission Report 6Index