7

Troubleshooting

CLEAR ADF DOCUMENT TOO LONG

Cause

The document is longer than 14" (356 mm), or is not feeding correctly.

 

 

Remedy

Reduce the length of the document to within 14" (356 mm), and then re-send it.

 

INCORRECT PAPER SIZE CASS PAPER MISMATCH

 

 

 

 

Cause

The size of the paper in the cassette or multi-purpose feeder is different from

 

that of the paper specified in <PAPER SIZE> in <COMMON SETTINGS> of the

 

Menu.

Remedy 1 Load the correct paper size or change <PAPER SIZE> in <COMMON SETTINGS> of the Menu. For more information, see the following:

Chapter 2, "Paper Handling," in the Basic Guide

Chapter 5, "Copying," in the Basic Guide

Then reset the machine by opening the front cover and then closing it.

Remedy 2 If you are trying to print a report or list, set the paper size setting to LTR, LGL, or A4 and load paper of the same size. The report or list will then be printed automatically.

LOAD LTR SIZE PAPER

Cause

No LTR-size paper is loaded in the cassette or multi-purpose feeder.

 

 

Remedy

Load LTR-size paper in the cassette or multi-purpose feeder. (See Chapter 2,

 

"Paper Handling," in the Basic Guide.

MEMORY FULL

PRESS SET KEY

Cause

The memory becomes full during the document scanning, copying, sending, or

 

receiving the fax.

 

 

Remedy

When sending the document, divide it into a few parts or select a lower fax

 

resolution.

 

If you need more space, wait for the machine to send any remaining faxes.

 

If <MEMORY FULL> and <PRESS SET KEY> appear while scanning

 

documents using the ADF, the document being scanned stops in the ADF.

 

Press [Set] to make the document come out automatically.

7-2LCD Messages

Page 72
Image 72
Canon H12295, MF5550 manual Clear ADF ↔ Document TOO Long, Incorrect Paper Size ↔ Cass Paper Mismatch, Load LTR Size Paper