10Faxing Problems | Canon H12295, MF5550 manual

Errors occur frequently while receiving.

Q Is the sending fax machine functioning properly?

ACall the sender and have them check that their fax machine is functioning properly.

7

Troubleshooting

7-10Faxing Problems

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Canon H12295, MF5550 manual 10Faxing Problems

Contents

Canon Deutschland GmbH Canon Italia S.p.APage ImageCLASS MF5550 Facsimile Guide Manuals for the Machine How This Manual Is Organized Contents Speed Dialing Sending Faxes Troubleshooting Machine SettingsReceiving Faxes Reports and Lists Index Vii AppendixSpeciﬁcations How to Use This Manual Symbols Used in This ManualKeys Used in This Manual Viii Power Requirements Legal NoticesUsers in the U.S.A Location Connection of the Equipment Page Users in Canada Xii Xiii Xiv Super G3Trademarks Copyright Disclaimers Xvi Introduction1 Customer Support Operation Panel Stop/Reset key Energy Saver keyRedial key Coded Dial key Fax Mode Standby Display Press to switch to the letter mode a or the number mode Registering Information Your Machine Use the numeric keys to enter the character To enter two characters that are under the same keyTo enter a space To delete a character Registering Sender Information Slerexe Company Limited Press Menu Entering the Date and TimeRegistering Your Fax/Telephone Number and Name Press Stop/Reset to return to the standby display Setting the Telephone Line Type Speed Dialing Methods One-Touch Speed DialingCoded Speed Dialing Group Dialing Registering One-Touch Speed Dialing Changing or Deleting an Entry Changing a Fax/Telephone Number You RegisteredChanging a Name You Registered Deleting an Entire Entry Registering Coded Speed Dialing Oded S P D D I a L Registering Group Dialing To select a one-touch speed dialing entry To select a coded speed dialing entry Deleting an Entire Group Deleting a Fax/Telephone Number from the GroupAdding a Fax/Telephone Number to the Group Printing Speed Dialing Lists Touch List Coded Dial List Group Dial List Touch List Sending Methods Memory Sending Press Start Adjust any necessary settings for your documentDial the recipients fax/telephone number Manual Sending Load the document in the ADF press FAX Talk through the handset to the recipient Adjusting the Image Quality Fax Resolution Improving Faxed Images Adjusting the Exposure Scan Density Press Exposure Press or to select the density press Set Regular Dialing When the Fax/Telephone Number Is Registered in the MachineDialing Methods One-Touch Speed Dialing Coded Speed Dialing Group Dialing Automatic Redialing Redialing a Busy NumberManual Redialing If you selected OFF If you selected on Regular Dialing Using the Numeric Keys or Redialing Enter the fax/telephone numbers you want to send to To use one-touch speed dialingTo use coded speed dialing To use regular dialing If necessary, press Pause to enter a two-second pause Use the numeric keys to dial the international access codeDialing an Overseas Number With Pauses Dialing an Overseas Number With Pauses 16Dialing an Overseas Number With Pauses Setting the Receive Mode Press FAX Receive Mode Press or to select the receive mode Receiving Faxes Automatically FAX only Mode Press Set Receiving Faxes Manually Manual Mode Receiving When an Answering Machine Is Connected Adjusting the Answering Machine Setting the Ring Pattern Receiving Faxes While Performing Other Tasks Receiving Faxes in the Memory When a Problem Occurs Press to cancel receiving Canceling ReceivingPress Stop/Reset Summary of Reports and Lists Report or List Description Details Activity Report Printing the Activity Report Adjusting the Activity Report Setting Press Menu Press or to select REPORTS/LISTS press Set twice Adjusting the TX Report Setting TX Report TX Report Settings Output YE S Adjusting the RX Report Setting Print Error ONL Y Report Settings 2 . RX Report Printing the User Data List LCD Messages Clear ADF Clear ADF ↔ Document TOO Long Incorrect Paper Size ↔ Cass Paper MismatchLoad LTR Size Paper Memory Full Press SET KEY Not Registered Received in MemoryRemove MP Paper Select A4/LTR/LGL Error Codes Faxing Problems Sending Problems Troubleshooting Receiving Problems Is the sending fax machine functioning properly? Troubleshooting 10Faxing Problems Telephone Problems If a Power Cut Occurs If You Cannot Solve the Problem 14If You Cannot Solve the Problem Accessing the Machine Settings Press or to select the submenu you want to change Press Set Machine Settings Menu Descriptions Name Descriptions Scan FAXAuto Clear OFF User Settings Report SettingsPrint Error only Group Dial TX Settings RX SettingsOnly Mode MAN/AUTO Switch FAX Default Ring TimeToner Supply LOW Keep Printing Dial List Speed Dial ListTouch LIST, Coded Dial LIST, Group Speciﬁcations Facsimile Fax Resolution TelephoneDialing Networking Index Numerics FAX only Mode TTI Position setting, 8-5TX Transmission Report 6Index