Troubleshooting
Paper Jams
Jams in the ADF
When a document jams or misfeeds in the ADF, either both <OPEN COVER> and <SEE FIG. 1> or only <CHK PRINTER 5100>/<SEE MANUAL> are displayed on the LCD.
Note
You do not need to unplug the fax when clearing document jams.
z When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively
1 Press [Stop/Reset].
Important
Do not pull out the jammed paper manually at this point.
2 Hold down [Start/Copy] for a few seconds.
zThe document will be fed out automatically.
zIf the document is not fed out, gently pull the document out of the fax.
zWhen <CHK PRINTER 5100>/<SEE MANUAL> is displayed
1Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.
2After taking out jammed paper, turn the fax off, then turn it back on with [ON].
Jams in the Rear Tray
If paper jams in the Rear Tray, <CLEAR PAPER JAM> is displayed on the LCD.
1 Gently pull any jammed paper out of the fax as shown, then press [Stop/Reset].
z Pull it gently in either direction.
z If you cannot pull the paper out, proceed to step 2.
60Troubleshooting