Canon JX210P, FAX-JX210, FAX-JX210P, QT5-2227-V02 Telephone Problems, Print Quality Problems

You Cannot Dial

Cause	Action
The telephone line may not be	Make sure all line connections are secure (see your setup sheet).
connected properly.
The power cord may not be plugged in	Check that the power cord is plugged securely into the fax and into the wall
securely.	outlet (see your setup sheet). If the fax is plugged into a power strip, make sure
	the power strip is plugged in and turned on.
The machine may not be switched on.	Press [ON] to turn the machine on.
The fax may not be set for the type of	Make sure the fax is set for the correct telephone line type (see page 14).
telephone line in use (pulse/tone).

The Handset, Telephone, or Extension Phone Disconnects While You are Talking

Cause	Action
The telephone line cord may not be	Check that the telephone line cord is plugged securely into the fax and into the
plugged in securely.	telephone line jack on your wall.

There is Interference on the Line

Cause	Action
A mobile phone or cordless phone may	Make sure that mobile phones and cordless phones are not used near the fax.
be in use near the fax.

The Print Quality is Not What You Expect; Print is Not Clear, is Splashed, has Missing Dots or White Streaks

Cause	Action
The paper you are using may not be	Make sure you are using the recommended paper (see page 21).
supported by the fax.
The nozzles on the FINE Cartridge	Clean the FINE Cartridge print head if necessary (see page 53).
print head may be clogged.
The FINE Cartridge may not be	Make sure the FINE Cartridge is installed properly (see your setup sheet or
installed properly.	page 50).
The FINE Cartridge print head may be	Determine if the problem is with the FINE Cartridge print head (see page 53)
damaged.	and replace the FINE Cartridge if necessary (see page 50).

The Printout Contains Blurred or Smudged Ink

Cause	Action
The paper you are using may not be	Make sure you are using the recommended paper (see page 21).
supported by the fax.

66Troubleshooting