„Printing Stops Before It Is Completed

Cause

Action

Printing documents with plenty of

Printing large data such as photos or graphics takes time for the machine and

photographs or illustrations.

the computer to process, during which the machine may appear to have

 

stopped operating.

 

In addition, when printing data that uses a large amount of ink continuously on

 

plain paper, the machine may pause temporarily. In either case, wait until the

 

process is complete.

 

Note

 

If you are printing a document with a large printing area or printing multiple

 

copies of a document, printing may pause to allow the ink to dry.

The machine has been printing

If the machine has been printing continuously for a long time, the Print Head

continuously over a long period.

may overheat. To protect the Print Head, the machine may stop printing at a line

 

break for a period of time and then resume printing.

 

In this case, interrupt your print session at a convenient time and turn the

 

machine off for at least 15 minutes.

 

Additionally, if the machine has been printing graphics or photos with intense

 

colors continuously over a period of time, the machine may stop printing to

 

protect the Print Head. In this case, printing will not resume automatically. Turn

 

the machine off for at least 15 minutes.

 

Caution

 

The Print Head and the surrounding area can become extremely hot inside the

 

machine. Never touch the Print Head or nearby components.

Paper may not be loaded correctly.

Make sure that paper is loaded in the Rear Tray.

 

If the machine has run out of paper, load paper.

„Printing Speed Not as Fast as Expected

Note

Printing speed may not improve noticeably by following the instructions below, depending on your system environment.

Cause

Action

Print quality is set too high.

Change the print quality setting appropriately in the printer driver.

(1)Open the printer properties dialog box. Refer to the On-screen Manual.

(2)On the Main sheet, select Standard or Draft for the Print Quality setting.

„Printer Status Monitor Is Not Displayed

Cause

Action

Printer status monitor is not enabled.

Make sure that Enable Status Monitor is selected on the Option menu of the

 

printer status monitor.

(1)Open the printer properties dialog box. Refer to the On-screen Manual.

(2)On the Maintenance sheet, click View Printer Status.

(3)Select Enable Status Monitor on the Option menu if it is not selected.

„The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed

If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the confirmation screen asking to send the machine usage information will be displayed three months and then six months after the installation. After that, it will be displayed every half a year for about four years.

Troubleshooting 71