Moisture Check — To perform moisture check:

Check that connectors are orientated “down” (or as recom- mended by equipment manufacturer).

Arrange harnesses with “drip loop” under motor.

Check if condensate drain is plugged.

Check for low airflow (too much latent capacity).

Check for undercharged condition.

Check and plug leaks in return ducts, cabinet.

Table 31 — Good Practices

DO

DO NOT

Check motor, controls wiring, and connections thoroughly before replac-

Automatically assume the motor is bad.

ing motor.

 

Orient connectors down so water cannot get in. Install “drip loops.”

Locate connectors above 7 and 4 o’clock positions.

Use authorized motor and control model numbers for replacement.

Replace one motor or control model number with another (unless

 

replacement is authorized).

Keep static pressure to a minimum by:

Use high pressure drop filters.

• Using high efficiency, low-static filters.

Use restricted returns.

• Keeping filters clean.

 

• Designing ductwork for minimum static and maximum comfort.

 

• Improving ductwork when replacement is necessary.

 

Size equipment wisely.

Oversize system then compensate with low airflow.

Check orientation before inserting motor connectors.

Plug in power connector backwards.

 

Force plugs.

Table 32 — WSHP Troubleshooting

FAULT

HEATING

COOLING

POSSIBLE CAUSE

SOLUTION

Main Power Problems

X

X

Green Status LED Off

Check line voltage circuit breaker and disconnect.

 

 

 

 

Check for line voltage between L1 and L2 on the contactor.

 

 

 

 

Check for 24 vac between R and C on controller.

 

 

 

 

Check primary/secondary voltage on transformer.

HP Fault — Code 2

 

X

Reduced or no water flow in cooling

Check pump operation or valve operation/setting.

High Pressure

 

 

 

 

 

 

 

Check water flow adjust to proper flow rate.

 

 

 

 

 

 

X

Water temperature out of range in

Bring water temperature within design parameters.

 

 

 

cooling

 

 

X

 

Reduced or no airflow in heating

Check for dirty air filter and clean or replace.

 

 

 

 

Check fan motor operation and airflow restrictions.

 

 

 

 

Dirty air coil — construction dust etc.

 

 

 

 

External static too high. Check blower performance per Tables 9-13.

 

X

 

Air temperature out of range in heating

Bring return-air temperature within design parameters.

 

X

X

Overcharged with refrigerant

Check superheat/subcooling vs typical operating condition per

 

 

 

 

Tables 20-23.

 

X

X

Bad HP switch

Check switch continuity and operation. Replace.

LP/LOC Fault — Code 3

X

X

Insufficient charge

Check for refrigerant leaks.

Low Pressure/Loss of

 

 

 

 

X

 

Compressor pump down at start-up

Check charge and start-up water flow.

Charge

 

 

 

 

 

FP1 Fault — Code 4

X

 

Reduced or no water flow in heating

Check pump operation or water valve operation/setting.

Water Freeze Protection

 

 

 

Plugged strainer or filter. Clean or replace.

 

 

 

 

 

 

 

 

Check water flow adjust to proper flow rate.

 

X

 

Inadequate antifreeze level

Check antifreeze density with hydrometer.

 

X

 

Improper freeze protect setting (30 F

Clip JW2 jumper for antifreeze (10 F) use.

 

 

 

vs 10 F)

 

 

X

 

Water temperature out of range

Bring water temperature within design parameters.

 

X

X

Bad thermistor

Check temperature and impedance correlation.

FP2 Fault — Code 5

 

X

Reduced or no airflow in cooling

Check for dirty air filter and clean or replace.

Air Coil Freeze Protection

 

 

 

Check fan motor operation and airflow restrictions.

 

 

 

 

 

 

 

 

External static too high. Check blower performance per Tables 9-13.

 

 

X

Air temperature out of range

Too much cold vent air. Bring entering air temperature within design

 

 

 

 

parameters.

 

 

X

Improper freeze protect setting (30 F

Normal airside applications will require 30 F only.

 

 

 

vs 10 F)

 

 

X

X

Bad thermistor

Check temperature and impedance correlation.

Condensate Fault —

X

X

Blocked drain

Check for blockage and clean drain.

Code 6

X

X

Improper trap

Check trap dimensions and location ahead of vent.

 

 

 

X

Poor drainage

Check for piping slope away from unit.

 

 

 

 

Check slope of unit toward outlet.

 

 

 

 

Poor venting. Check vent location.

 

 

X

Moisture on sensor

Check for moisture shorting to air coil.

LEGEND

LED — Light-Emitting Diode

RV — Reversing Valve

TXV — Thermostatic Expansion Valve

51

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Carrier 50PTH, PTV specifications Good Practices, Wshp Troubleshooting, Fault Heating Cooling Possible Cause Solution