Troubleshooting
Date and Time
Cisco ISA500 Series Integrated Security Appliances Administration Guide 456
A
Symptom: The security appliance can obtain an IP address, but PC is unable to
load Internet pages.
Recommended Actions:
STEP 1 A sk your ISP for the addresses of its designated DNS servers. Configure your PC
to recognize those addresses. For details, see your operating system
documentation.
STEP 2 On your PC, configure the security appliance to be its TCP/IP gateway.
Date and Time
Symptom: Date shown is January 1, 2000.
Possible Cause: The security appliance has not yet succe ssfully reached a
Network Time Server (NTS).
Recommended Actions:
STEP 1 If you have just configured the securit y appliance, click Device Management >
Date and Time.
STEP 2 Review the settings for the date and time.
STEP 3 Verify your Internet access settings.
Symptom: The time is off by one hour.
Possible Cause: The security appliance doe s not automatically adjust for
Daylight Savings Time.
Recommended Actions:
STEP 1 Clic k Device Management > Date and Time.
STEP 2 Enable the Daylight Saving Time Adjustment feature.
STEP 3 Click Save to apply your settings.