Using the Suspect Phone Report, 13-25 | Cisco Systems OL-19470-01

Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Column	Description

Extension	Extension number of the IP phone.

IP Address	IP address of the IP phone.

MAC Address	MAC address of the IP phone.

CCM Address	Cisco Unified Communications Manager address.

Switch Address	IP address of the switch to which the IP phone was previously connected.

Switch Port	Switch port to which the IP phone was previously connected.

Time	Time that Operations Manager determined that the extension number changed.

Note The Extension Number Changes report is not supported for Cisco Wireless IP Phone 7920.

Using the Suspect Phone Report

The Suspect Phone report displays the attributes of all IP phones in your network that:

•Have not registered with a Cisco Unified Communications Manager.

•Have made an unsuccessful attempt to register with a Cisco Unified Communications Manager.

Step 1 Select Reports > Audio Phones and Applications > IP Phone Status Changes > Suspect. The IP Phone Status reports page appears.

Step 2 Select the time period (24 hours - 30 days) from the list and click View. If there are any suspect IP phones, the Suspect Phone report appears in a new window, displaying the information described in the following table.

Column	Description

Extension	Extension number of the suspect IP phone.

IP Address	IP address of the suspect IP phone.

MAC Address	MAC address of the suspect IP phone.

Switch Address	IP address of the switch to which the suspect IP phone is connected.

Switch Port	Switch port used by the suspect IP phone.

Indication	Indicates the Cisco Unified Communications Manager registration status of the IP
	phone.

		User Guide for Cisco Unified Operations Manager
		User Guide for Cisco Unified Operations Manager
	OL-19470-01			13-25
	OL-19470-01			13-25

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Cisco Systems OL-19470-01 manual Using the Suspect Phone Report, 13-25

Contents

13-1 Generating Audio Phone and Video Phone Reports 13-2 Removed-SeeUsing the Removed IP Phones Report, Searching for IP Phones Generating IP Phone Inventory Reports13-3 Row Description Phone see Using Audio Phones and Applications Reports,13-4 Polling, Generating the Inventory Analysis ReportBefore You Begin 13-5 13-6 GUI Element Description/Action 13-7 Generating the Srst IP Phones Report Generating the All IP Phones/Lines Report13-8 Generating the IP Communicators Report Generating the SIP Phones ReportGenerating the All CTI Applications Report 13-9 Generating the Cisco 1040 Sensors Report Generating the All ATA Devices ReportColumn Description 13-10 Understanding the Associated Phone and Phone Detail Reports Understanding IP Phone Inventory Reports13-11 13-12 Columns and Buttons Description/Action Phone Polling, Phones Report Tool Buttons13-13 Applications Reports, Filtering Audio Phones and Applications ReportsInventory Report, 13-14 13-15 13-16 13-17 Obtaining Usernames from Ldap for IP Phone Reports Opening an IP Phone Web InterfaceLaunching Tests for Selected Audio Phones Understanding IP Phone Inventory Reports, 13-19 Phones Missing from Audio Phones and Applications Reports Phone Status Change Details in this Report… Using IP Phone Outage Status Changes Reports13-20 13-21 Using the IP Phone Move Report 13-22 Using the IP Phone Audit Report 13-23 Using the Removed IP Phones Report 13-24 Using the Extension Number Changes Report 13-25 Using the Suspect Phone Report 13-26 Using the Duplicate MAC/IP Address Report 13-27 Exporting IP Phone Outage Status Reports 13-28 Understanding IP Phone Movement Tracking 13-29 Searching for Video Phones Generating Video Phone Inventory Reports13-30 Video phone see Opening an IP Phone Web Interface, On the video phone see Opening an IP Phone Web Interface,13-31 13-32 Generating the Video Phone Inventory Analysis Report 13-33 13-34 Understanding the All Video Phones/Lines Report Generating the All Video Phones/Lines ReportButtons Description/Action 13-35 13-36 CCM/CME Phone see Opening an IP Phone Web Interface, Generating the TelePresence Report13-37 Generating the Srst Video Phones Report Understanding Video Phone ReportsGenerating the SIP Video Phones Report 13-38 13-39 13-40 Filtering a Video Phones Report 13-41 13-42 Using the Video Phone Move Report Using Video Phone Status Changes Reports13-43 13-44 Using the Video Phone Audit Report 13-45 Using the Removed Video Phones Report 13-46 Using the Video Phone Extension Number Changes Report 13-47 Exporting Video Phone Status Changes Reports 13-48