Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Column

Description

 

 

Extension

Extension number of the IP phone.

 

 

IP Address

IP address of the IP phone.

 

 

MAC Address

MAC address of the IP phone.

 

 

CCM/CME Address

Cisco Unified Communications Manager or Cisco Unified Communications

 

Manager Express address.

 

 

Switch Address

IP address of the switch to which the IP phone was previously connected.

 

 

Switch Port

Switch port to which the IP phone was previously connected.

 

 

Time

Time that the phone was removed from Cisco Unified Communications

 

Manager.

 

Note Removal date and time are taken directly from Cisco Unified

 

Communications Manager without adjustment for time zone

 

differences, if any exist, between Cisco Unified Communications

 

Manager and Operations Manager systems.

 

 

Indication

Indicates the Cisco Unified Communications Manager registration status of the

 

IP phone: removed.

 

 

 

 

Note The Removed IP Phone report is not supported for Cisco Wireless IP Phone 7920.

Using the Extension Number Changes Report

The Extension Number Changes report lists phones that have changed extension numbers during the previous 1 to 30 days. Operations Manager gathers the information used in this report every 5 minutes (see Understanding IP Phone Movement Tracking, page 13-28.) Therefore, you can run this report and obtain fresh data about once every 5 minutes.

Step 1 Select Reports > Audio Phones and Applications > IP Phone Status Changes > Extension Number

Changes. The IP Phone Status reports page appears.

Step 2 Select the time period (24 hours - 30 days) from the list and click View. The Extension Number Changes report appears in a new window, displaying the information described in the following table.

 

User Guide for Cisco Unified Operations Manager

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OL-19470-01

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Cisco Systems OL-19470-01 manual Using the Extension Number Changes Report, 13-24