Cisco Systems OL-19470-01 manual 13-42

Chapter 13 Generating Audio Phone and Video Phone Reports

Using Video Phones Reports

GUI Element	Description/Action
CCM/CME pane	• Exclude check box—Deselected by default. Select to exclude phones that
	belong to any Cisco Unified Communications Manager, Cisco Unified
	Communications Manager cluster, and Cisco Unified Communications
	Manager Express in the list box.
	• List box—Enter a comma-separated list of Cisco Unified Communications
	Managers, Cisco Unified Communications Manager clusters, and
	instances of Cisco Unified Communications Manager Express, or select
	them as follows:
	1.	Click	. The Select CCM/CCM Cluster/CME dialog box
		appears.
	2.	In the CCM/CCM Cluster/CME Selector, expand groups and select
		one or more instances of the following: Cisco Unified
		Communications Manager, Cisco Unified Communications Manager
		cluster, and Cisco Unified Communications Manager Express.
	3.	Click OK.
Switch pane	• Exclude check box—Deselected by default. Select to exclude phones that
	are connected to any switch in the list box.
	• List box—Enter a comma-separated list of switches, or select them as
	follows:
	1.	Click	. The Inventory Analysis Switch Selection dialog box
		appears.
	2.	In the Switch Selector, expand groups and select switches.
	3.	Click OK.
SRST Router pane	• Exclude check box—Deselected by default. Select to exclude phones that
	use any SRST router in the list box.
	• List box—Enter a comma-separated list of switches, or select them as
	follows:
	1.	Click	. The Inventory Analysis Router Selection dialog box
		appears.
	2.	In the Router Selector, expand groups and select routers.
	3.	Click OK.

Step 2 Click OK. The filter dialog box closes and the video phone report refreshes. For more information, see Understanding IP Phone Inventory Reports, page 13-11.

You might not be able to see the list of Cisco Unified Communications Managers or switches in the

popup window that appears when you click . This occurs when the PIFServer process is down. Do the following:

•Check the status of PIFServer by using the command pdshow PIFServer from the command line.

•If PIFServer is down, use the Common Services start function. To do this:

1.From the Operations Manager home page, click CiscoWorks in the upper right-hand corner of the window. The CiscoWorks home page opens.

	User Guide for Cisco Unified Operations Manager
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