Cisco Systems OL-19470-01 manual Using Video Phone Status Changes Reports, 13-43

Chapter 13 Generating Audio Phone and Video Phone Reports

Using Video Phones Reports

2.Under Common Services, select Server > Admin > Processes. The Process Management page appears, displaying process names in a table.

3.Locate the PIFserver process in the table, select the check box for it, and click Start.

Note Alternatively, you can bring PIFServer up using the command pdexec PIFServer from the command line. Use this approach if, for example, the web server is down.

Using Video Phone Status Changes Reports

Video Phone Status Changes reports supply information for phones that have undergone a status change during the previous 1 to 30 days.

The Video Phone Audit report provides a summary of all of these changes (see Using the Video Phone Audit Report, page 13-44). Additional Video Phone Status Changes reports focus on particular types of changes, as shown in the following table.

Phone Status Change	Details in this Report…
Connection—Connected to a	Using the Video Phone Move Report, page 13-43
different switch or switch port
Extension number change	Using the Video Phone Extension Number Changes Report,
	page 13-46
Removed	Using the Removed Video Phones Report, page 13-45

Using the Video Phone Move Report

The Video Phone Move report displays video phones that have moved, including details about the phone before and after the move. The Video Phone Move report shows the time at which the video phone move was detected, and not the time at which the move occurred.

Information for the Video Phone Move report is gathered every 5 minutes by Video Phone Movement Tracking (see Understanding IP Phone Movement Tracking, page 13-28). Video Phone Movement Tracking checks all the switches and Cisco Unified Communications Managers, identifies the list of changes, and generates the data on video phone moves.

Note You obtain fresh data for the Video Phone Move report about once every 5 minutes. Close the report and regenerate it to refresh the data.

Step 1 Select Reports > Video Phones > Video Phone Move. The Video Phone Status Reports page appears.

Step 2 Select the time period (24 hours - 30 days) from the list and click View. The Video Phone Move report appears, displaying the information described in the following table.

	User Guide for Cisco Unified Operations Manager
OL-19470-01		13-43