Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Column

Description

 

 

 

 

Extension

Extension number of the IP phone. The Extension column has two

 

subcolumns—Old and New:

 

Old—Extension number of the IP phone before it was moved.

 

New—Extension number of the IP phone after it was moved.

 

 

 

IP Address

IP address of the IP phone.

 

 

 

MAC Address

MAC address of the IP phone.

 

 

 

CCM Address

Cisco Unified Communications Manager address. The CCM Address column

 

has two subcolumns:

 

Old—CCM address of the IP phone before it was moved.

 

New—CCM address of the IP phone after it was moved.

 

 

 

Switch Address

IP address of the switch to which the IP phone is connected. The Switch

 

Address column has two subcolumns:

 

Old—Switch address used by the IP phone before it was moved.

 

New—Switch address used by the IP phone after it was moved.

 

 

 

Switch Port

Switch port used by the IP phone. The Switch Port column has two

 

subcolumns:

 

Old—Switch port used by the IP phone before it was moved.

 

New—Switch port used by the IP phone after it was moved.

 

 

 

Time Stamp

Reflects the date and time that Operations Manager detected the IP phone

 

move.

 

 

 

 

 

 

Tip Phones that have moved and do not run Cisco Discovery Protocol (CDP) do not appear in this report. For example, 30VIP and 12SP+ do not run CDP; you will not see move entries for them.

Using the IP Phone Audit Report

The IP Phone Audit report shows the changes that have occurred in the managed IP phone network. For example, this report shows you the IP phones that have been added to or deleted from your network, or IP phone Outage status. Phone status changes occur, for instance, when a phone becomes unregistered with the Cisco Unified Communications Manager.

You can see what has changed within the last 30 days. Audits are maintained in the database for a period of 30 days, after which they are purged.

Information for the IP Phone Audit report is gathered by IP Phone Movement Tracking (see Understanding IP Phone Movement Tracking, page 13-28). IP Phone Movement Tracking runs every 5 minutes, so you can run the IP Phone Audit report and obtain fresh data about once every 5 minutes. This interval is not configurable.

 

User Guide for Cisco Unified Operations Manager

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OL-19470-01

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Cisco Systems OL-19470-01 manual Using the IP Phone Audit Report, 13-22