Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Step 1 Select Reports > Audio Phones and Applications > IP Phone Outage Status > IP Phone Audit. The IP Phone Status reports page appears.

Step 2 Select the time period (24 hours - 30 days) from the list and click View. The IP Phone Audit report appears, displaying the information described in the following table.

Column

Description

 

 

Extension

Extension number of the IP phone.

 

 

IP Address

IP address of the IP phone.

 

 

MAC Address

MAC address of the IP phone.

 

 

CCM/CME Address

Cisco Unified Communications Manager or Cisco Unified Communications

 

Manager Express address.

 

 

Switch Address

IP address of the switch to which the IP phone is connected.

 

 

Switch Port

Switch port used by the IP phone.

 

 

Time

Time of audit on the Cisco Unified Communications Manager.

 

Note Audit date and time are taken directly from Cisco Unified

 

Communications Manager without adjustment for time zone

 

differences, if any exist, between Cisco Unified Communications

 

Manager and Operations Manager systems.

 

 

Audit Type

One of the following:

 

add—Phone added to the network.

 

remove—Phone removed from the network.

 

unregistered—From Cisco Unified Communications Manager.

 

registered—With Cisco Unified Communications Manager.

 

 

 

 

Note The IP Phone Audit report is not supported for Cisco Wireless IP Phone 7920.

Using the Removed IP Phones Report

The Removed IP Phones report lists phones that have been removed during the previous 1 to 30 days. Operations Manager gathers the information used in this report every 5 minutes (see Understanding IP Phone Movement Tracking, page 13-28.) Therefore, you can run this report and obtain fresh data about once every 5 minutes.

Step 1 Select Reports > Audio Phones and Applications > IP Phone Status Changes > Removed IP

Phones. The IP Phone Status reports page appears.

Step 2 Select the time period (24 hours - 30 days) from the list and click View. The Removed IP Phones report appears in a new window, displaying the information described in the following table.

 

 

User Guide for Cisco Unified Operations Manager

 

 

 

 

 

 

OL-19470-01

 

 

13-23

 

 

 

 

 

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Cisco Systems OL-19470-01 manual Using the Removed IP Phones Report, 13-23