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User Guide for Cisco Unified Operations Manager
OL-19470-01
Chapter13 Generating Audio Phone and Video Phone Reports
Using Audio Phones and Applications Reports
Step1 Select Reports > Audio Phones and Applications> IP Phone Outage Status > IP Phone Audit. The
IP Phone Status reports page appears.
Step2 Select the time period (24 hours - 30 days) from the list and click View. The IP Phone Audit report
appears, displaying the information described in the following table.
Note The IP Phone Audit report is not supported for Cisco Wireless IP Phone 7920.
Using the Removed IP Phones Report
The Removed IP Phones report lists phones that have been removed during the previous 1 to 30 days.
Operations Manager gathers the information used in this report every 5 minutes (see Understanding IP
Phone Movement Tracking, page13-28.) Therefore, you can run this report and obtain fresh data about
once every 5 minutes.
Step1 Select Reports > Audio Phones and Applications> IP Phone Status Changes > Removed IP
Phones. The IP Phone Status reports page appears.
Step2 Select the time period (24 hours - 30 days) from the list and click View. The Removed IP Phones report
appears in a new window, displaying the information described in the following table.
Column Description
Extension Extension number of the IP phone.
IP Address IP address of the IP phone.
MAC Address MAC address of the IP phone.
CCM/CME Address Cisco Unified Communications Manager or Cisco Unified Communications
Manager Express address.
Switch Address IP address of the switch to which the IP phone is connected.
Switch Port Switch port used by the IP phone.
Time Time of audit on the Cisco Unified Communications Manager.
Note Audit date and time are taken directly from Cisco Unified
Communications Manager without adjustment for time zone
differences, if any exist, between Cisco Unified Communications
Manager and Operations Manager systems.
Audit Type One of the following:
•add—Phone added to the network.
•remove—Phone removed from the network.
•unregistered—From Cisco Unified Communications Manager.
•registered—With Cisco Unified Communications Manager.