Chapter 13 Generating Audio Phone and Video Phone Reports
Using Audio Phones and Applications Reports
Step 1 Select Reports > Audio Phones and Applications > IP Phone Outage Status > IP Phone Audit. The IP Phone Status reports page appears.
Step 2 Select the time period (24 hours - 30 days) from the list and click View. The IP Phone Audit report appears, displaying the information described in the following table.
Column | Description |
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Extension | Extension number of the IP phone. |
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IP Address | IP address of the IP phone. |
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MAC Address | MAC address of the IP phone. |
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CCM/CME Address | Cisco Unified Communications Manager or Cisco Unified Communications |
| Manager Express address. |
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Switch Address | IP address of the switch to which the IP phone is connected. |
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Switch Port | Switch port used by the IP phone. |
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Time | Time of audit on the Cisco Unified Communications Manager. |
| Note Audit date and time are taken directly from Cisco Unified |
| Communications Manager without adjustment for time zone |
| differences, if any exist, between Cisco Unified Communications |
| Manager and Operations Manager systems. |
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Audit Type | One of the following: |
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Note The IP Phone Audit report is not supported for Cisco Wireless IP Phone 7920.
Using the Removed IP Phones Report
The Removed IP Phones report lists phones that have been removed during the previous 1 to 30 days. Operations Manager gathers the information used in this report every 5 minutes (see Understanding IP Phone Movement Tracking, page
Step 1 Select Reports > Audio Phones and Applications > IP Phone Status Changes > Removed IP
Phones. The IP Phone Status reports page appears.
Step 2 Select the time period (24 hours - 30 days) from the list and click View. The Removed IP Phones report appears in a new window, displaying the information described in the following table.
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