Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

To quit Polycom Desktop Connector:

1Right-click the Polycom Desktop Connector icon, , in the Windows system tray and select Exit.

2The message Are you sure you want to stop Polycom Desktop Connector Server? displays. Click Ok to confirm your action.

The icon is removed from the system tray, the application is terminated, and you aren’t able to use your mouse and keyboard with your phone.

Using Your Computer’s Mouse and Keyboard with Your Phone

When PDC is enabled, you can use your mouse and keyboard to navigate menus, make option selections, and enter text and numeric values as an alternative to using your phone’s keypad interface. For example, you can use your mouse and/or keyboard to select and copy text from your computer and paste it into the editable fields on your phone’s screen.

To display the mouse pointer on your phone’s screen, drag the mouse pointer beyond the edge of your computer screen in the direction of your phone screen. When you see the mouse pointer on your phone screen, you can start selecting items and entering data in fields that have a flashing cursor. To enter information about your computer again, drag the mouse pointer back to your computer screen.

Troubleshooting: Why Can’t I Use My Computer Keyboard to Enter Information in Certain Fields?

If you can’t use your computer keyboard to enter information in a field on your phone, check to see whether the field has a flashing cursor. You can use your computer keyboard to enter information only if the field has a flashing cursor.

When you use your mouse and keyboard with your phone, you can do the following:

Use your keyboard to enter information about your phone screen.

Use the number keys above the alphabetic characters to enter numeric information such as phone numbers. If you enable the Num Lock function on your keyboard, you can also use the numeric keypad on your keyboard.

Copy information from your computer screen and paste it onto your phone screen, using your keyboard’s shortcuts to cut, copy, and paste. You cannot copy information from your phone screen and paste it onto your computer screen.

Copy and paste information between fields on your phone screen by right-clicking the field, and choosing a clipboard command such as Cut (Ctrl+X), Copy (Ctrl+C), and/or Paste (Ctrl+V).

Use your mouse pointer to highlight information about the phone.

Delete information about your phone by highlighting the information using your cursor and pressing the Delete or Backspace keys on your keyboard.

Use the Home and End keys on your keyboard to position your cursor at the beginning or the end of fields on your phone.

Use the Arrow keys to move within text fields.

Polycom, Inc.

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Polycom 300 and 310 manual Using Your Computer’s Mouse and Keyboard with Your Phone, To quit Polycom Desktop Connector