Polycom 300 and 310 manual Understanding Your User Password, Locking and Unlocking Your Phone

Polycom VVX 300 and 310 Business Media Phones User’s Guide Version 5.0.0

Understanding Your User Password

You are assigned a user password that you can use answer calls from your locked phone and unlock the phone. By default, your user password is 123. You can change your user password at any time.

To change your user password:

1From Home view, select Settings > Advanced.

2From the Password screen, enter your user password and press Enter.

3From the Advanced screen, press Change User Password.

4From the Change User Password screen, enter your password information and press Enter.

Locking and Unlocking Your Phone

You can choose how you want your phone to handle incoming calls when the phone is locked. If you set up your phone to allow incoming calls when it is locked, which is the default setting, incoming calls ring on your phone, and you can answer those calls by entering your user password. If you set up your phone to ignore incoming calls, Do Not Disturb is applied to all lines on your phone, and your phone doesn’t ring.

To lock your phone:

1From Home view, select Settings > Basic > Lock Phone.

2From the Lock Phone screen, select how you want incoming calls handled when your phone is locked.

Allow ringing when locked Select this option if you want your phone to ring when you have an incoming call. If you choose this option, you can answer a call by entering your password.

DND when locked Select this option if you don’t want your phone to ring. You don’t have the option to answer incoming calls. All incoming calls go to your voicemail system (if enabled) and display as a missed call in your Recent Calls list. Note that enabling this option on shared lines disables ringing only. You can still see a visual notification of the call and have the option to answer it.

The default setting is Allow ringing when locked.

3Press Lock.

Your phone is locked.

Timesaver: A Quick Way to Lock Your Phone

Your phone can be set up so that you can quickly lock it by tapping Lock from Lines view. If you do this, however, you can’t choose how to handle incoming calls. Your phone uses the default setting— Allow ringing when locked—or the last setting you selected.

To unlock your phone:

1Press Unlock.

2Enter your user password, and press Enter. The phone unlocks.

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