Main
Polycom VVX 300 and 310 Business Media Phones
Contents
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About This Guide
Conventions Used in this Guide
Terms and Writing Conventions
Information Elements
Typographic Conventions
This guide uses the following typographic conventions to distinguish types of in-text information.
Courier
Whats in This Guide?
Getting Help and Support Resources
Getting Started
Viewing Your Phone Keys and Hardware
Use the following table to understand the hardware features on your VVX 300 and 310 phone.
Understanding Phone Views
Home View
Lines View
Calls View
Understanding Phone Icons
Navigating Your Phones Interface
Entering and Updating Data Fields
Using the Dialpad Keys
Registering Your Phone
Configuring Your Phone Using the Web Configuration Utility
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Using Basic Features
Managing Call Activity
Answering Incoming Calls
Answering Additional Calls
Answering Calls on Shared Lines
Answering Calls Automatically
Managing Multiple Calls
Placing Calls
Calling from the Dialer
Placing Calls from Favorites, Recent Calls, and Directories
Redialing Numbers
Ending Calls
Using Headsets
Enabling Headset Memory Mode
Responding to Incoming Calls
Ignoring Incoming Calls
Rejecting Incoming Calls
Forwarding Incoming Calls
Managing Active Calls
Holding Calls
Transferring Calls
Managing Conference Calls
Initiating Conference Calls
Holding and Resuming Conference Calls
Ending Conference Calls
Splitting Conference Calls
Managing Conference Call Participants
Changing the Way Calls are Answered
Forwarding Calls
Rejecting Calls from a Contact
Diverting Calls from a Contact
Using Do Not Disturb
Using Do Not Disturb with Multiple Lines
Listening to Voicemails
Viewing Recent Calls
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Managing Your Contact Directory
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Managing a Corporate Directory
Controlling Audio and Volume
Updating the Incoming Call Ringtone
Updating a Contacts Ringtone
Changing the Volume
Muting the Microphone
Changing the Audible Ring Setting
Managing Favorites
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Managing Shared Lines
Using Advanced Features
Using Buddy Lists
Updating Your Status
Managing a Buddy List
Blocking Contacts
Monitoring Buddies
Integrating with Microsoft Lync Server 2010
Using the Browser
Navigating the Main Browser
Entering Information in the Main Browser
Broadcasting Messages Using Push-to-Talk and Group Paging
Push-to-Talk Mode
Sending PTT Broadcasts
Receiving PTT Broadcasts
Receiving PTT Broadcasts During Active Calls
Replying to PTT Broadcasts
Ending PTT Broadcasts
Adjusting the Volume of PTT Broadcasts
Switching to Handset, Headset, or Speakerphone during Broadcasts
Updating the Default Channel
Updating Channel Subscriptions
Using Group Paging Mode
Sending Pages
Receiving Pages
Receiving Pages
Receiving Pages During Active Calls
Adjusting the Volume of Pages
Switching to Handset, Headset, or Speakerphone during Pages
Updating the Default Paging Group
Updating Paging Group Subscriptions
Allowing Pages to Play During Active Calls
Using the Calendar
Opening and Closing the Calendar
Navigating Month View
Navigating Day View
Navigating Meeting View
Managing Meeting Reminders
Joining Meetings from the Calendar
Using a Mouse and Keyboard with Your Phone
Using a Mouse and Keyboard with Your Phone
Using the Polycom Desktop Connector
Using Your Computers Mouse and Keyboard with Your Phone
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Logging into Your Phone
Logging In and Out of a Phone
Placing Calls in the Logged-Out State
Changing Your Password
Locking Your Phone
Understanding Your User Password
Locking and Unlocking Your Phone
Placing and Answering from a Locked Phone
Accessing Features with Your Login Credentials
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Customizing the Phones Display
Changing the Language on Your Phone
Changing the Display Contrast
Changing the Time and Date Display
Changing the Backlight
Changing the Background Picture
Changing the Background Picture
Using a Personal Photo as a Background Picture
Displaying Screen Savers
Choosing a Screen Saver
Troubleshooting
Understanding Phone Warnings
Restarting the Phone
Updating Phone Configuration
Testing Phone Hardware
Getting Help
Related Documents
The Polycom Community
Copyright, Safety, and Regulatory Notices
Service Agreements
Governing Law
Limitations of Liability
Polycom Limited Warranty and Limitation Liability
Exclusions
Warranty Exclusive
Safety, Compliance, and Disposal Information
Part 15 FCC Rules
Class B Digital Device or Peripheral
Modifications
Installation Instructions
Plugs Acts as Disconnect Device
Industry Canada (IC)
CE and VCCI Mark
WARNING Electrical Safety
Russian Compliance
New Zealand Telepermit
Australia
Operating Ambient Temperatures
Hearing Aid Compatibility (HAC)
Waste Electrical and Electronic Equipment (WEEE)