Polycom 300 and 310 manual Getting Help and Support Resources

Polycom VVX 300 and 310 Business Media Phones User’s Guide Version 5.0.0

Getting Started This chapter contains general information you need to know before you start using your Polycom phone. This chapter describes phone’s hardware and phone views and how to navigate menus and enter data.

Using Basic Features This chapter describes all the basic features that your phone offers, such as how to add contacts and favorites, or transfer or forward calls.

Using Advanced Features This chapter describes the advanced, optional features, available for your phone, which includes recording calls, locking your phone, monitoring buddies, and accessing a Browser.

Customizing Your Phone This chapter describes the ways you can customize your phone, including setting up a screen saver or changing the backlight, choosing a background picture, or setting the time and date format.

Administrative Tasks This chapter describes tasks that your administrator can ask you to perform on your phone, which can include investigating phone issues, restarting the phone, updating the phone’s configuration, and testing the phone’s hardware.

Getting Help This chapter provides you with links to Polycom or partner documents and web sites. You can also find links to the Polycom Community, which provides a number of discussion forums you can use to share ideas with your colleagues.

Copyright, Safety, and Regulatory Notices This End-User License Agreement outlines important safety and compliance information for your phone.

Getting Help and Support Resources

This user guide includes a Getting Help section where you can find links to Polycom product and support sites and partner sites. You can also find information about The Polycom Community, which provides access to discussion forums you can use to discuss hardware, software, and partner solution topics with your colleagues. To register with the Polycom Community, you must create a Polycom online account.

The Polycom Community includes access to Polycom support personnel, as well as user-generated hardware, software, and partner solutions topics. You can view top blog posts and participate in threads on any number of recent topics.

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