Polycom 300 and 310 manual Responding to Incoming Calls, Enabling Headset Memory Mode

Polycom VVX 300 and 310 Business Media Phones User’s Guide Version 5.0.0

Enabling Headset Memory Mode

This feature is useful for full-time headset users. You can set up your phone so that all incoming and outgoing calls use your headset. You can switch to handset or speakerphone mode at any time.

To use Headset Memory Mode, you must enable and activate Headset Memory Mode. When Headset

Memory Mode is activated, flashes green for analog headsets or blue for USB or Bluetooth headsets.

To enable Headset Memory Mode:

1From Home view, select Settings > Basic > Preferences > Headset > Headset Memory.

2From the Headset Memory Mode screen, select Enabled.

3Press .

To activate Headset Memory Mode:

»Press twice.

The Headset key flashes to indicate that the phone is in Headset Memory Mode.

Now, whenever you answer a call, the call connects to your headset automatically.

If you switch to the speakerphone or the handset, you deactivate Headset Memory Mode. Calls no longer automatically go to your headset, unless you reactivate Headset Memory Mode. To have calls go to your

headset again, activate Headset Memory Mode by pressing twice.

Responding to Incoming Calls

When your phone rings, you can respond to incoming calls in one of the following ways:

∙Ignore or silence the call before answering it.

∙Reject the call so it goes directly to voicemail.

∙Forward the call to another person.

Ignoring Incoming Calls

You can briefly ignore or silence a call to stop your phone from ringing. Even though the call shows as ignored, your phone still displays the incoming call notification so you can answer the call.

To ignore or silence a call:

»From the Incoming Call window, press Ignore for individual lines or Silence for shared lines. Your phone stops ringing, and the Incoming Call window is replaced with Home or Calls view.

Rejecting Incoming Calls

You can reject a call to stop your phone from ringing and send the call directly to your voicemail. Calls you reject display in your Recent Calls list. You cannot reject calls on shared lines.

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