Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

Placing and Answering from a Locked Phone

From a locked phone, anyone can dial the standard emergency number, such as 911, and up to five other authorized numbers that an administrator can set up. You can’t call any other numbers from a locked phone. If you set up your phone so you can answer incoming calls when your phone is locked, you can answer calls by entering your user password.

To call an authorized number from a locked phone:

»Do one of the following:

Press New Call. From the Place an Authorized Call screen, select the number you want to call and press Dial.

Place a call to an authorized number by using the handset, headset, speakerphone, or by pressing the line key of the phone you want to call.

The call is placed.

Note: Which Termination is Used When Placing a Call to an Authorized Number

When a call is placed to a number in the authorized list, the call is placed through to the last used termination – handset, speakerphone, or headset. You must first press the speakerphone or headset key, or lift the handset to trigger the display of the authorized call list. If you press the same key a second time, the idle screen displays.

To answer a call on a locked phone:

1From the Incoming Call window, press Answer.

2Enter your user password, and press Enter. The call connects.

Accessing Features with Your Login Credentials

Your system administrator assigns your login credentials—a domain, user name, and password— to you. You must sign in to your phone using your login credentials to access the Calendar feature or work with Microsoft Lync Server 2010. If you experience a problem with your login credentials, you aren’t able to access your phone’s Calendar or use features associated with Microsoft Lync Server 2010. When your phone has incorrect login credentials, the following happens:

An icon, , displays on the status bar.

The message Login Credentials have failed/Please update them if information is incorrect displays for 10 seconds.

Your phone displays a Warning message. For information about phone Warnings, see Understanding Phone Warnings.

To access the features again, resubmit or enter your login credentials.

Polycom, Inc.

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Polycom 300 and 310 manual Accessing Features with Your Login Credentials, Placing and Answering from a Locked Phone