Contents

 

About This Guide

6

Conventions Used in this Guide

6

Terms and Writing Conventions

6

Information Elements

7

Typographic Conventions

8

What’s in This Guide?

8

Getting Help and Support Resources

9

Getting Started

10

Viewing Your Phone Keys and Hardware

10

Understanding Phone Views

11

Home View

12

Lines View

13

Calls View

14

Understanding Phone Icons

14

Navigating Your Phone’s Interface

15

Entering and Updating Data Fields

16

Using the Dialpad Keys

17

Registering Your Phone

18

Configuring Your Phone Using the Web Configuration Utility

18

Using Basic Features

20

Managing Call Activity

20

Answering Incoming Calls

21

Answering Additional Calls

22

Answering Calls on Shared Lines

22

Answering Calls Automatically

22

Managing Multiple Calls

23

Placing Calls

24

Calling from the Dialer

25

Placing Calls from Favorites, Recent Calls, and Directories

26

Redialing Numbers

26

Ending Calls

27

Using Headsets

27

Enabling Headset Memory Mode

28

Responding to Incoming Calls

28

Ignoring Incoming Calls

28

Rejecting Incoming Calls

28

Forwarding Incoming Calls

29

Managing Active Calls

29

Holding Calls

29

Transferring Calls

30

Polycom, Inc.

3

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Polycom 300 and 310 manual Contents