Polycom 300 and 310 manual Changing the Way Calls are Answered, Forwarding Calls

Polycom VVX 300 and 310 Business Media Phones User’s Guide Version 5.0.0

Press Hold to hold the person. The held person can’t hear anyone, and no one can hear the held person.

Press Remove to remove the person from the conference, end the conference call, and create an active call between you and any participants still in the call.

Press Info to view information about the person and his or her call status. When you press Info, a popup displays listing the person’s information, as shown in the following figure. You can navigate through the popup using the up and down arrow keys.

Press Back to exit the conference management function.

Changing the Way Calls are Answered

You can change the way you answer calls by doing one of the following:

∙Forwarding all calls to another person

∙Rejecting calls from a contact

∙Diverting calls from a contact to another person

∙Temporarily refusing all calls by enabling Do Not Disturb

Forwarding Calls

You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is enabled on your phone. Call forwarding is not available on shared lines.

Power Tip: Forwarding Calls on a Call-by-Call Basis

You can choose to forward a call as your phone rings. For more information about forwarding calls on a call-by-call basis, see Forwarding Incoming Calls.

Note: Call Forwarding and Microsoft® Lync® Server 2010

If your phone is configured to work with Microsoft Lync Server 2010, your call forwarding options are different than those described below. For more information about forwarding calls with Microsoft Lync, see Using Polycom Phones in a Microsoft Lync 2010 Environment Quick User Guide.

To forward all calls to another person:

»Do one of the following:

Polycom, Inc. 33