Polycom 300 and 310 manual Adjusting the Volume of Pages, Updating the Default Paging Group

Polycom VVX 300 and 310 Business Media Phones User’s Guide Version 5.0.0

Receiving Pages During Active Calls

How you handle a page when you’re in an active call depends on the page priority and whether you have enabled the feature to receive a page when you’re in an active call.

If the page is a Normal page:

∙If your phone is allowed to receive pages during active calls, the page immediately plays. You’ll hear both the original call and the page. To hear only the page, hold or end the call.

∙If your phone isn’t allowed to receive pages during active calls, the page displays as a Pending page. To listen to the page, select the page, and press Accept. You can also hold or end the call.

If page is a Priority or Emergency page, the page immediately plays and you hear both the original call and the page. To hear just the page, hold or end the call.

Adjusting the Volume of Pages

You can adjust the volume of pages while they play by using the Volume keys, , to raise or lower the page volume. If you adjust the volume of a non-emergency page, your phone uses the adjusted volume for subsequent non-emergency pages. However, only your system administrator can change the volume of an Emergency page.

Switching to Handset, Headset, or Speakerphone during Pages

While you send a page, you can switch to the handset, headset, or speaker phone by picking up the

handset or pressing or . You can also press to mute your audio so that the people receiving your page don’t hear audio.

Note that pages are always played through the phone’s speakerphone and cannot be changed to play through your handset or headset.

Updating the Default Paging Group

If you press and hold Paging, your page automatically goes to the default paging group, Paging Group 1. You can change the default paging group.

To update the default Paging Group:

1From Home view, select Settings > Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, select Default Group and select a new paging group number. The default paging group is 1.

Updating Paging Group Subscriptions

By default, you’re subscribed to Paging Groups 1, 24, and 25. This means that you can send pages to and receive pages sent to these groups. You can change which groups you’re subscribed to. However, you can’t disable your subscriptions to Paging Groups 24 and 25.

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