Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

If you don’t answer an incoming call within 10 seconds, the Incoming Call window disappears, and the incoming call is displayed in Calls view, as shown next.

Figure 8: Viewing Incoming Calls in Calls View

You can answer incoming calls in Calls view by picking up the handset, pressing , pressing , or pressing the line key of the incoming call. From Calls view, you can also press Answer to use the speakerphone.

Note: Answering Calls When Your Phone is Locked

You can answer incoming calls on a locked phone by entering your password. For information about answering calls from a locked phone, see Calling and Answering from a Locked Phone.

Answering Additional Calls

If you are on an active call and you receive an incoming call on the same or a different line, a call waiting tone beeps, and the Incoming Call window displays.

To answer an incoming call:

»Press Answer.

The active call you are currently on is held.

If you don’t answer the incoming call within 10 seconds, the Incoming Call window disappears, and Calls view displays, as shown above.

Answering Calls on Shared Lines

If you share a line with another phone, you and another person can answer, hold, and resume calls on the same line. If you answer the call and hold it, anyone who shares your line can resume the held call.

For more information about shared lines, see Managing Shared Lines.

Answering Calls Automatically

You can enable auto answer on your phone to answer calls automatically so that you don’t have to pick up the handset or press a key to answer calls. When you enable auto answer, your phone automatically

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Polycom 300 and 310 manual Answering Additional Calls, Answering Calls on Shared Lines, Answering Calls Automatically