Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

Note: Rejecting Calls and Shared Lines

You can’t reject calls on shared lines. You can only silence calls on shared lines. For more information about shared lines, see Managing Shared Lines.

To send incoming calls from a contact to your voicemail system:

1From Home view, select Directories > Contact Directory.

2From your directory, use the up and down arrow keys to select the contact whose calls you want to reject, and press Info.

3From the contact’s information screen, press Edit.

4From the Edit Contact screen, use the up and down arrow keys to select Auto Reject > Enabled > Save.

Diverting Calls from a Contact

The Divert option enables you to transfer all incoming calls from a particular contact to another person.

To divert incoming calls from a contact to another person:

1From Home view, select Directories > Contact Directory.

2From your directory, use the up and down arrow keys to select the contact whose calls you want to send to another person.

3From the contact’s information screen, press Edit.

4From the Edit Contact screen, do the following:

Use the up and down arrow keys to select Divert Contact, and enter the number of the person you want the call to go to.

Select Auto Divert, and select Enabled.

Press Save.

Using Do Not Disturb

Enabling Do Not Disturb (DND) stops your phone from ringing and sends all incoming calls directly to voicemail. All calls you receive while DND is enabled are logged to your Recent Calls list.

When you enable Do Not Disturb, the following happens:

The Do Not Disturb icon displays in the status bar, as shown next.

Polycom, Inc.

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Polycom 300 and 310 manual Diverting Calls from a Contact, Using Do Not Disturb