Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

From Home view, select Forward.

From Home view, select Settings and select Features > Forward.

If your phone is idle, press the Forward soft key from Lines view.

If your phone is set up with multiple lines, select the line to apply forwarding to.

From the Forwarding Type Select screen, select the forwarding type you want:

Always To forward all incoming calls

No Answer To forward all unanswered incoming calls

Busy To forward calls that arrive when you’re already in a call

Enter the forwarding number, and select Enable. If you selected the No Answer option, you can enter the number of rings before your phone forwards the call. Polycom recommends that you enter a value of 2.

The forwarding number you chose displays in the status bar, as shown next. In this example, the line is forwarded to 2340.

Figure 13: Displaying the Call Forward Number in the Status Bar

If a phone line is idle, Lines view displays the forwarding icon, , next to the phone line, as shown next.

Figure 14: Viewing the Call Forwarding Icon in Lines View

To disable call forwarding:

1From Home view, select Forward.

2If your phone is set up with multiple lines, select the line to disable forwarding for.

3From the Forwarding Type Select screen, select the forwarding type to disable, and select Disable.

Rejecting Calls from a Contact

You can send incoming calls from a particular contact to your voicemail system.

Polycom, Inc.

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Polycom 300 and 310 manual Rejecting Calls from a Contact, To disable call forwarding