Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

Lines view shows you each line on your phone and how many calls each line has, as shown below. In this example, line 2326 has one active call, and line 2327 has one held call.

Figure 10: Viewing Calls in Lines View

If you press a line key that has a call on hold, that call is resumed and the active call is held.

To highlight a call, use the up and down keys to select the call. You can press one of the soft keys to hold, resume, end, or transfer the highlighted call, or set up a conference with the highlighted call.

Placing Calls

You can place a call using the handset, speakerphone, headset, or by pressing the line key of the phone number you want to call. You can either dial the number first, and choose a method—by picking up the

handset, pressing , pressing , or pressing the line key of the phone number you want to call—or choose a method first, and dial the number.

You can place calls in these ways:

Manually, from the Dialer

Automatically, by tapping a favorite in Lines view

Automatically, from your Favorites list, Recent Calls list, or Contact Directory

Note: Calling from a Locked Phone

If your phone is locked, see Calling and Answering from a Locked Phone for information about placing calls when your phone is locked.

Polycom, Inc.

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Polycom 300 and 310 manual Placing Calls, Viewing Calls in Lines View