Cisco Systems OL-19470-01 manual Exporting IP Phone Outage Status Reports, 13-27

Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Column	Description
Extension	Extension number of the duplicate IP phone.
IP Address	One of the following:
	• If the problem is a shared MAC address, the IP address of the duplicate IP
	phone
	• If the problem is a shared IP address, the IP address in question
MAC Address	One of the following:
	• If the problem is a shared IP address, the MAC address of the duplicate IP
	phone
	• If the problem is a shared MAC address, the MAC address in question
Switch Address	IP address of the switch to which the duplicate IP phone is connected.
Switch Port	Switch port used by the duplicate IP phone.
Indication	Indicates the Cisco Unified Communications Manager registration status of the IP
	phone: duplicate ip.

Exporting IP Phone Outage Status Reports

Use this procedure to enable Operations Manager to generate IP Phone Outage Status reports once every 24 hours and store them on the Operations Manager system in comma-separated values (CSV) and PDF formats. The creation date and time are used to name the report files. The filename format is typeofreport_date_time.filetype.

Note	Operations Manager does not automatically purge these report files. You must remove them manually.
Step 1	Select Reports > Audio Phones and Applications > IP Phone Status Changes > Export. The
	automatically Export 24-Hour IP Phone Status reports page appears, displaying the information
	described in the following table.
	GUI Element	Description/Action
	Reports pane	For each IP Phone Outage Status report that you want to generate and save
		nightly, select at least one of the following:
		• CSV check box—Save the report in CSV format.
		• PDF check box—Save the report in PDF format.
	Generate pane	• Save at—A default location for storing the reports on the Operations
		Manager server is displayed; you can enter another location on the server.
		• E-mail to—(Optional) Enter a complete e-mail address.
Step 2	Click Apply.

	User Guide for Cisco Unified Operations Manager
OL-19470-01		13-27