Chapter 13 Generating Audio Phone and Video Phone Reports

Using Audio Phones and Applications Reports

Generating the SIP Phones Report

The SIP Phones report shows a list of SIP phones.

Step 1 Select Reports > Audio Phones and Applications > SIP Phones. The SIP Phones report appears in a new window, displaying information for SIP phones only. For more information, see Understanding IP Phone Inventory Reports, page 13-11.

Generating the IP Communicators Report

Note IP Communicators are also included in the All IP Phones/Lines and the All CTI Applications reports and they can be included in the Inventory Analysis report.

Step 1 Select Reports > Audio Phones and Applications > IP Communicators. The IP Communicators report appears in a new window, displaying information for IP Communicators only. For more information, see Understanding IP Phone Inventory Reports, page 13-11.

Generating the All CTI Applications Report

The All CTI Applications report lists Computer Telephony Interface (CTI) device applications registered with the Cisco Unified Communications Manager that Operations Manager monitors. The following applications are registered to the Cisco Unified Communications Manager as CTI devices or CTI ports:

Cisco IP Communicators

Cisco Personal Assistant

Cisco Customer Response Applications

Cisco IP Contact Center

Cisco Emergency Responder

Step 1 Select Reports > Audio Phones and Applications > All CTI Applications. The All CTI Applications Report appears, displaying the information described in the following table.

 

 

User Guide for Cisco Unified Operations Manager

 

 

 

 

 

 

OL-19470-01

 

 

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Cisco Systems OL-19470-01 manual Generating the SIP Phones Report, Generating the IP Communicators Report, 13-9