NEC IP8800/S2400, IP8800/S6600 manual Collecting Failure Information Using dump Command IP8800, 140

5.Collecting Failure Information

5.1.2Collecting Failure Information Using dump Command [IP8800/

S6700] [IP8800/S6600] [IP8800/S6300]

(1)Collecting memory dump when communication failure occurs

When any communication failure occurs, collect memory dump by executing all of the following commands.The collected memory dump files are stored under /dump0 in the system where the command is executed. Delete the memory dump file after collecting it.

For IP8800/S6700

1.Execute the dump bsu command for all installed BSUs from the active BCU.

2.Execute the dump nif command for all faulty ports from the active BCU.

[Example]

The following is an example when communication failure occurs in NIF number 1 and port number 1 in the case that BSUs are installed in BSU number 1 and 2.

1. Login the active BCU and execute the dump command.

> dump bsu 1

Dump command accept.

>

11/01 17:43:42 E3 BSU BSU:1 25070700 1681:000000000000 BSU online dump command executed.

2. After above log is displayed, execute next dump command.

> dump bsu 2

Dump command accept.

>

11/01 18:10:42 E3 BSU BSU:2 25070700 1681:000000000000 BSU online dump command executed.

3. After above log is displayed, execute next dump command.

> dump nif 1

Dump command accept.

>

11/01 18:15:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command executed.

For IP8800/S6600

1.Execute the dump psp command for all installed PSPs from the active system.

2.Execute the dump nif command for all faulty ports from the active system.

[Example]

The following is an example when communication failure occurs in NIF number 1 and port number 1 in the case that BSUs are installed in BSU number 1 and 2.

1. Login the active system and execute the dump command.

> dump psp

psp command accept.

>

11/01 17:43:42 E3 CSU 25070700 2301:000000000000 PSP online dump command executed.

2. After above log is displayed, execute next dump command.

> dump nif 1

Dump command accept.

>

11/01 18:10:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command executed.

For IP8800/S6300

1. Execute the dump psp command for the active PSP from the active system.

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