3.Troubleshooting Functional Failures in Operation

No.

Troubleshooting Steps and Command

Action

 

 

 

3

Confirm that IGMP snooping is set to the interface with PIM

When the IGMP snooping is set, confirm the following:

 

enabled.

The port to which neighboring router connected is set as a

 

show igmp-snooping

multicast router port for IGMP snooping.

 

 

See "3.5.4 Multicast Relay by IGMP snooping Is

 

 

Disabled."

 

 

 

4

Confirm in the configuration that suppression of protocol

If suppression of protocol packet and multicast packet relay is

 

packet and multicast packet relay through filtering, etc. is not

provided, correct the configuration.

 

provided on the interface that allows PIM and IGMP to run.

 

 

show running-config

 

5

Check the PIM neighboring information.

If the neighboring router is not displayed, check the

 

show ip pim neighbor

following:

 

 

Confirm that PIM is running on the interface connected to

 

 

the neighboring router using the show ip pim command

 

 

with "interface" parameter specified.

 

 

Verify the settings of the neighboring router.

 

 

 

6

Check to see if the unicast route to the multicast data sender

If the unicast route does not exist, see "3.7 IPv4 Unicast

 

exists.

Routing Communication Failure."

 

show ip route

 

7

Confirm that PIM is running on the sending interface for the

If IGMP is not running, check the configuration and set the

 

unicast route to the multicast data sender.

configuration to run PIM on the sending interface for the

 

show ip pim interface

unicast route.

8

Confirm that the PIM-SSM group addresses contain the relay

If the PIM-SSM group addresses do not contain the relay

 

target group address, referring to the configuration.

target group address, correct the configuration.

 

show running-config

 

9

Confirm that the multicast relay routing information exists.

If the multicast routing information does not exist, check the

 

show ip mroute

setting of the downstream router.

10

Confirm that multicast routing information or multicast

When warning is output, confirm that unexpected multicast

 

forwarding entry does not exceed the upper limit.

routing information or unexpected multicast forwarding entry

 

Multicast routing information:

has not been created. If much of the negative cache exists in

 

show ip mroute

multicast forwarding entry, confirm that there is no terminal

 

multicast forwarding entry:

transmitting unnecessary packets.

 

show ip mcache

 

 

netstat multicast

 

(2) last-hop-router check items

The table below shows the items to be checked when this system is the last-hop-router in the IPv4 PIM-SSM network configuration.

Table 3-29: last-hop-router Check Items

No.

Troubleshooting Steps and Command

Action

 

 

 

1

Confirm that the use of PIM-SSM cooperation in IGMPv1/

If the use of PIM-SSM cooperation in IGMPv1/IGMPv2 is

 

IGMPv2 is designated (ip igmp ssm-map enable) in the

not designated, correct the configuration.

 

configuration.

 

 

show running-config

 

2

Confirm in the configuration that PIM-SSM cooperation in

If PIM-SSM cooperation in IGMPv1/IGMPv2 is not set,

 

IGMPv1/IGMPv2 is set (ip igmp ssm-map static) for the group

correct the configuration.

 

address and source address to be relayed by PIM-SSM.

 

 

show running-config

 

3

Confirm that IGMP is running on the interface connected to

If IGMP is not running, check the configuration and set the

 

the multicast receiver.

configuration to run IGMP.

 

show ip igmp interface

 

4

Confirm that the multicast receiver participates in the relay

If the group does not participate in the relay target group,

 

target group via IGMP.

check the setting of the multicast receiver.

 

show ip igmp group

 

68

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NEC IP8800/S6600, IP8800/S3600, IP8800/S2400, IP8800/S6700, IP8800/S6300 manual last-hop-router Check Items

IP8800/S6700, IP8800/S3600, IP8800/S6600, IP8800/S6300, IP8800/S2400 specifications

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