3.Troubleshooting Functional Failures in Operation

3.5Layer 2 Network Communication Failure

3.5.1Layer 2 Communication by VLAN Is Disabled

If layer 2 communication is disabled when using VLAN, isolate the problem using failure analysis method listed in the following table.

(1) Checking VLAN status

Execute the show vlan command or execute the show vlan command with "detail" parameter specified and check the VLAN status. Check items for each VLAN function are listed below.

(a) Check items common to all VLAN functions

•Confirm that the VLAN setting for the port is correct.

•Confirm that the port has been set up with the compatible mode. If the expected port does not belong to the default VLAN (VLAN ID 1), check the setting below.

•Confirm that a port VLAN other than VLAN ID 1 is not assigned for the access VLAN or native VLAN.

•Confirm that the default VLAN setting is assigned for "allowed vlan" in the trunk port.

•Confirm that a mirror port is not assigned for.

•Confirm that VLANs with the function enabled (such as VLAN authentication [static] of IEEE802.1X function, Web authentication [fixed VLAN mode], and MAC authentication) and VLANs with the function disabled are not in the same trunk port.

(b) Check items for protocol VLAN

If protocol VLAN is in use, execute show vlan and confirm that the protocol is set correctly.

# show vlan

 

 

 

:

Type:Protocol based Status:Up

 

VLAN ID:100

 

Protocol VLAN Information

Name:ipv4

 

EtherType:0800,0806 LLC:

Snap-EtherType:

Tag-Translation:

Learning:On

Uplink-VLAN:

Uplink-Block:

:

 

 

 

(c)Check items for MAC VLAN

•When using the MAC VLAN, execute the show vlan mac-vlancommand to confirm that the MAC address that is allowed the VLAN communication is set up correctly. The value in the parentheses indicates the function that registers a MAC address.

[Function]

static: MAC address that is set with configuration.

dot1x: MAC address that is set with IEEE802.1X.

wa: MAC address that is set with Web authentication.

vaa: MAC address that is set with authentication VLAN.

#show vlan mac-vlan

:

VLAN ID:100

MAC Counts:4

0012.e200.00:02

(static)

0012.e200.0001

(static)

0012.e200.0003

(static)

0012.e200.00:04

(dot1x)

•Execute the show vlan mac-vlancommand to confirm that the same MAC address on the layer 2 authentication has not been set up for different VLAN configuration. A MAC address with * (asterisk) means

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NEC IP8800/S6600 Layer 2 Network Communication Failure, Layer 2 Communication by Vlan Is Disabled, Checking Vlan status
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IP8800/S6700, IP8800/S3600, IP8800/S6600, IP8800/S6300, IP8800/S2400 specifications

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