2. Troubleshooting System Failures

2.2Troubleshooting for IP8800/S3600 and IP8800/ S2400

2.2.1Troubleshooting Procedure on System Failures

Follow the procedure below when the system failed.

Table 2-3: Troubleshooting System Failures

No.

Failure

 

Action

 

 

 

1

• Fume generated from the system

Execute the steps below immediately.

 

• Unusual odor occurs from the system

1.

Power off the system.

 

• Unusual sound occurs from the system

2.

Remove the power cable of the system.

 

 

After the above steps, replace the system.

2

login prompt is not displayed

1.

When MC is inserted, first remove the MC then reboot the system by

 

 

 

turning it off and on.

 

 

2.

When MC is not inserted, reboot the system by turning it off and on.

 

 

3.

If the same problem still persists after system reboot, replace the

 

 

 

system.

 

 

 

3

PWR LED on the system is OFF

Follow the steps below to take the action.

 

 

1.

Follow the steps in "Table 2-4: Isolating Power Supply Failure"

 

 

2.

For the redundant power model, replace the power supply that has

 

 

 

failed. The faulty power supply is in one of the states below.

 

 

 

(a) POWER LED is off.

 

 

 

(b) ALM1 LED is lit in red.

 

 

 

(c) ALM2 LED is lit in red.

 

 

3.

If 1 and 2 are not applicable, restart the system and confirm that the

 

 

 

environment is free from troubles.

 

 

 

(1) Turn off the power switch on the system (or power supply for the

 

 

 

redundant power model) and turn it on again to restart the system.

 

 

 

(2) If the system can be restarted, execute the show logging

 

 

 

command to view the failure information.

 

 

 

>show logging grep ERR

 

 

 

(3) If a message "Caution, High temperature" exists in the retrieved

 

 

 

failure information, the operating environment may have caused the

 

 

 

failure. Request the system administrator to improve the

 

 

 

environment.

 

 

 

(4) If the system cannot be restarted by procedure (1) above and no

 

 

 

failure information exists in procedure (3) above or message

 

 

 

"Caution, High temperature" does not exist, the system may have

 

 

 

failed. Replace the system.

 

 

 

4

ST1 LED on the system is lit in red

A failure occurred or the system was powered on after it had remained

 

 

powered off for a long time (at least one month).

 

 

1.

If you do not turn on the power of the system for a long time (one month

 

 

 

or more), reboot the system by turning it off and on.

 

 

2.

In the case of other than the previous case, a failure might occur in the

 

 

 

system. Replace the system.

 

 

 

 

15

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NEC IP8800/S2400 Troubleshooting for IP8800/S3600 and IP8800/ S2400, Follow the steps in -4 Isolating Power Supply Failure
Page 76 Page 78

IP8800/S6700, IP8800/S3600, IP8800/S6600, IP8800/S6300, IP8800/S2400 specifications

The NEC IP8800 series comprises a range of advanced networking solutions designed for various applications ranging from enterprise networking to service provider environments. This series includes models such as the IP8800/S2400, IP8800/S3600, IP8800/S6300, IP8800/S6600, and IP8800/S6700, each with its unique set of features and capabilities aimed at delivering robust performance, security, and scalability.

The IP8800/S2400 is an entry-level switch tailored for small to medium enterprises. It features a compact design and high port density, making it ideal for network edge applications. The model supports both Layer 2 and Layer 3 switching capabilities, enabling efficient traffic management. With its robust security features, including access control lists and support for VLANs, the IP8800/S2400 ensures secure connectivity.

Moving to the IP8800/S3600, this switch is designed for data center environments and offers high throughput with advanced routing capabilities. It is equipped with high-capacity 10G and 40G Ethernet ports, facilitating faster data transfer rates. The S3600 supports various protocols such as MPLS and Segment Routing, enhancing its ability to manage complex network architectures. Its energy-efficient design also helps reduce operational costs.

The IP8800/S6300 is tailored for high-performance networking scenarios, featuring a flexible architecture that supports both traditional and cloud-based services. With extensive QoS capabilities, the S6300 optimizes traffic flow and manages bandwidth efficiently, ensuring high-quality service delivery. Its virtualization support allows for easier integration into modern, software-defined networking environments.

The IP8800/S6600 provides a comprehensive solution for service providers and large enterprises, boasting high scalability and modularity. This model supports advanced features such as network slicing and the ability to handle high-density 100G interfaces. Its robust management tools, including centralized control and automation capabilities, simplify network operations significantly.

Finally, the IP8800/S6700 represents the pinnacle of the series, designed for mission-critical applications requiring the utmost reliability and performance. It supports advanced analytics, AI-driven insights, and comprehensive telemetry, enabling proactive network management. With high availability features and extensive redundancy options, the S6700 ensures continuous operation, making it ideal for core network functions.

In summary, the NEC IP8800 series offers a versatile range of switches that combine advanced technologies, high performance, and robust security features, catering to various networking needs across different industries. Each model is designed to provide not only superior connectivity but also the flexibility and scalability required in today’s fast-paced digital landscape.
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