3.Troubleshooting Functional Failures in Operation

3.6.2IP Addresses Cannot Be Assigned Using DHCP Function

(1)DHCP/BOOTP relay communication failure

There are three possible causes for DHCP/BOOTP relay communication failures:

1.Configuration relating to DHCP/BOOTP relay has changed

2.Network configuration has changed

3.DHCP/BOOTP server failures

For 2 above, check for the differences in the network configuration provided before and after the change. Check for any difference disabling communication.

Assuming that client settings (network card setting, cable connection, etc.) have been verified, this section describes the procedure for locating the faulty part and cause in the cases described such as "IP addresses are not assigned from the DHCP/BOOTP server as a result of changing the configuration." and "Although the configuration and network configuration are correct, IP addresses are not assigned and IP communication is disabled" as in above No. 1 and 3.

To locate the faulty part and cause, follow the flow below.

Figure 3-8: Troubleshooting on DHCP/BOOTP Relay

 

 

 

 

 

 

< IP addresses cannot be assigned to clients.>

 

 

 

 

 

 

 

 

 

Verify if there is a failure occurrence using the show logging command or the show ip

 

 

interface command.

No failure

A failure exists.

exists.

 

 

 

 

 

See the manuals "Message Log

 

 

Reference" and "3.6.1 Communication Is

 

 

Disabled or Is Disconnected" and perform

Identify the extent of failure using the

 

the actions described in [Action]

ping command.

 

 

associated with each log message.

 

 

 

 

 

Communication between the neighboring host and router is disabled.

Verify the status of address

resolution using the show ip arp

command.

Unresolved

Communication between remote host and router is disabled.

Solved Verify the route information using the show ip route command.

 

The next-hop

No route

information

address is invalid.

exists.

 

 

 

The route

information

exists.

 

 

 

Verify the IP network of remote

Analyze the failure on each

system. Otherwise, go to

 

routing protocol.

"3.4 Network Interface

 

(RIP, BGP, etc.)

Communication Failure."

 

 

 

 

 

 

 

 

Verify the setting

 

Verify the setting

information of filter and

 

information of DHCP and

QoS.

 

BOOTP.

 

 

 

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NEC IP8800/S3600, IP8800/S6600 IP Addresses Cannot Be Assigned Using Dhcp Function, DHCP/BOOTP relay communication failure

IP8800/S6700, IP8800/S3600, IP8800/S6600, IP8800/S6300, IP8800/S2400 specifications

The NEC IP8800 series comprises a range of advanced networking solutions designed for various applications ranging from enterprise networking to service provider environments. This series includes models such as the IP8800/S2400, IP8800/S3600, IP8800/S6300, IP8800/S6600, and IP8800/S6700, each with its unique set of features and capabilities aimed at delivering robust performance, security, and scalability.

The IP8800/S2400 is an entry-level switch tailored for small to medium enterprises. It features a compact design and high port density, making it ideal for network edge applications. The model supports both Layer 2 and Layer 3 switching capabilities, enabling efficient traffic management. With its robust security features, including access control lists and support for VLANs, the IP8800/S2400 ensures secure connectivity.

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In summary, the NEC IP8800 series offers a versatile range of switches that combine advanced technologies, high performance, and robust security features, catering to various networking needs across different industries. Each model is designed to provide not only superior connectivity but also the flexibility and scalability required in today’s fast-paced digital landscape.