NEC IP8800/S6700, IP8800/S6600, IP8800/S3600 manual Checking Authentication Vlan Configuration, 101

3. Troubleshooting Functional Failures in Operation

No.	Troubleshooting Steps and Command	Action
8	Execute the show vlan mac-vlancommand	• If the authenticated MAC address is registered by the show vlan
	and confirm that the authenticated MAC address is	mac-vlancommand, authentication for the MAC address is not
	registered in the MAC VLAN function.	enabled. Clear the MAC address registered by the command.
		• If the MAC address authenticated for each VLAN is not displayed,
		internal conflict has occurred. Restart the authentication VLAN
		using the restart vaa command.
		• If the authenticated MAC address is not displayed even though the
		authentication VLAN is restarted, restart the L2MAC manager
		program using the restart vlan command with "mac-manager"
		parameter specified.
		• Otherwise, go to No. 9.
9	Execute the show fense logging command	• If the "The registration of the MAC address failed." log is output by
	and confirm that exchange with the authentication	the show fense logging command, see "4.2.2 Action to Be Taken
	server is performed.	When VLAN Identification Table Resource Shortage Occurs."
		[IP8800/S6700] [IP8800/S6600] [IP8800/S6300]
		Otherwise, check the configuration of the authentication VLAN.

For the configuration relating to the authentication VLAN, check the following.

Table 3-57: Checking Authentication VLAN Configuration

No.	Check Point		Troubleshooting Steps
1	Setting of authentication VLAN configuration	Confirm that the following configuration command is set correctly:
		• fense vaa-name
		•	fense vlan
		•	fense server
		• fense retry-count
		• fense retry-timer
		• fense alive-timer
2	IP address setting for VLAN interface	Confirm that the IP address is set correctly for each VLAN interface:
		• Pre-authentication VLAN
		• Post-authentication VLAN
		•	Authentication server VLAN
		•	VLAN to access

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