NEC IP8800/S3600, IP8800/S6600, IP8800/S2400 manual Transferring Files for Maintenance Information

Models: IP8800/S6700 IP8800/S3600 IP8800/S6600 IP8800/S6300 IP8800/S2400

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5.Collecting Failure Information

5.2Transferring Files for Maintenance Information

This section describes how to transfer log information or dump information automatically stored when failure occurred while operating to the console or remote operation terminal. Three commands are available, that is, ftp, zmodem [IP8800/S3600] [IP8800/S2400], and show tech-support. Maintenance information includes the following items.

Table 5-2: Maintenance Information

No.

 

Item

 

Storage Location and File Name

File Transfer

 

 

 

 

 

Format for ftp

 

 

 

 

 

Command

 

 

 

 

1

Dump information file

/dump0/rmdump

binary

 

created when system

Delete the file after transfer.

 

 

restarts

 

 

 

 

 

 

 

 

2

Dump information file

/usr/var/hardware/bsu**.*** in the active or standby system where the failure

binary

 

created when BSU

 

occurs (In Ver.10.5 or earlier, /dump0/bsu**.***)

 

 

failure occurs

 

**: BSU number of the faulty BSU

 

 

[IP8800/S6700]

 

***: Serial number assigned from when dump was collected. Up to two files,

 

 

 

 

 

oldest and latest files, are stored.

 

 

 

 

 

Delete the file after transfer.

 

 

 

 

 

3

BSU dump information

/dump0/bsu**.cmd in the active or standby system where the command is

binary

 

file created when

the

executed

 

 

dump bsu command

**: BSU number of the specified BSU

 

 

is executed

 

Delete the file after transfer.

 

 

[IP8800/S6700]

 

 

 

 

 

 

 

 

 

4

Dump

information

file

/usr/var/hardware/psp**.*** in the active or standby system where the failure

binary

 

created

when

PSP

occurs (In Ver.10.5 or earlier, /dump0/psp**.***)

 

 

failure occurs

 

(The information is stored in above location in the active system even if the

 

 

[IP8800/S6300]

 

failure occurred in the standby PSP. Confirm whether dump information was

 

 

 

 

 

collected in the active or standby system according to the file name.)

 

 

 

 

 

**: If PSP where the failure occurred is MSU1, 01 is indicated. If PSP where

 

 

 

 

 

the failure occurred is MSU2, 02 is indicated.

 

 

 

 

 

***: Serial number assigned from when dump was collected. Up to two files,

 

 

 

 

 

the oldest and latest files are stored.

 

 

 

 

 

/dump0/rmdump in the system where the failure occurs

 

 

 

 

 

(The information is collected simultaneously. If the failure occurred in the

 

 

 

 

 

standby PSP, it is collected in the standby system.)

 

 

 

 

 

Delete the file after transfer.

 

 

 

 

 

5

PSP dump information

/usr/var/hardware/psp**.*** in the active or standby system where the command

binary

 

file created when

the

is executed (In Ver.10.5 or earlier, /dump0/psp**.cmd)

 

 

dump psp command

**: If specified PSP is MSU1, 01 is indicated. If specified PSP is MSU2, 02 is

 

 

is executed

 

indicated. Confirm whether dump information was collected in the active or

 

 

[IP8800/S6300]

 

standby system according to the file name.

 

 

 

 

 

***: Serial number assigned from when dump was collected. Up to two files, the

 

 

 

 

 

oldest and latest files are stored.

 

 

 

 

 

Delete the file after transfer.

 

 

 

 

 

6

Dump information file

/usr/var/hardware/nif**.*** in the active system (In Ver.10.5 or earlier, /dump0/

binary

 

created

when

NIF

nif**.***)

 

 

failure occurs

 

**: NIF number of the faulty NIF

 

 

[IP8800/S6700]

 

***: Serial number assigned from when dump was collected. Up to two files, the

 

 

[IP8800/S6600]

 

oldest and latest files, are stored.

 

 

[IP8800/S6300]

 

Delete the file after transfer.

 

 

 

 

 

 

 

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NEC IP8800/S3600 manual Transferring Files for Maintenance Information, Storage Location and File Name File Transfer