NEC IP8800/S3600, IP8800/S2400 manual IP8800/S6700 IP8800/S6600 IP8800/S6300, 149

5. Collecting Failure Information

(1)Transferring maintenance information to the remote operation terminal or remote host

Figure 5-8: Transferring Maintenance Information Files to the Remote Operation Terminal or Remote Host

[IP8800/S6700] [IP8800/S6600] [IP8800/S6300]

> show tech-support ftp				: 192.168.0.1	<---	1
Specify	Host Name	of	FTP Server.		<---	2
Specify	User ID for FTP connections.			: staff1	<---	3
Specify	Password for		FTP connections.	:	<---	4
Specify	Path Name	on	FTP Server.	: /usr/home/staff1	<---	5
Specify	File Name	of	log and Dump files: support		<---	6
Check and Extract		Dump Files in a Standby system?(y/n)y			<---	7
Mon Dec	18 21:49:59 UTC 2006
Transferred support.txt .
Executing.

...............................................................................

...........

...............................................................................

........................................................

Operation normal end.

########## Dump files' Information ##########

***** ls -l /dump0 *****

total 4568

-rwxrwxrwx 1 root wheel 4677464 Dec 18 21:16 rmdump

***** ls -l /usr/var/hardware *****

-rwxrwxrwx 1 root wheel 130886 Dec 8 16:43 nif01.000

***** ls -l /standby/dump0 *****

total 0

-rwxrwxrwx 1 root wheel 4207084 Dec 18 21:16 rmdump

***** ls -l /standby/usr/var/hardware *****

########## End of Dump files' Information ##########

########## Core files' Information ##########

***** ls -l /usr/var/core *****

***** ls -l /standby/usr/var/core *****

No Core files

########## End of Core files' Information ##########

Transferred support.tgz . Executing.

...............................................................................

...........

...............................................................................

........................................................

Operation normal end.

>

1.Execute command.

2.Specify the remote host name.

3.Specify a user name.

4.Enter a password.

5.Specify a transfer target directory.

6.Specify a file name.

7.Select whether to collect dump files of standby system.

Figure 5-9: Transferring Maintenance Information Files to the Remote Operation Terminal or Remote Host

[IP8800/S3600] [IP8800/S2400]

> show tech-support ftp			: 192.168.0.1	<---	1
Specify	Host Name of FTP Server.			<---	2
Specify	User ID for FTP	connections.	: staff1	<---	3
Specify	Password for FTP connections.		:	<---	4
Specify	Path Name on FTP Server.		: /usr/home/staff1	<---	5
Specify	File Name of log and Dump files: support			<---	6
Mon Dec	18 20:42:58 UTC	2006

Transferred support.txt . Executing.

...............................................................................

149