NEC IP8800/S3600, IP8800/S6600, IP8800/S2400, IP8800/S6700 manual Collecting basic information, 139

5. Collecting Failure Information

Figure 5-1: Collecting Failure Information from the Remote Operation Terminal

Collecting basic information
client-host> ftp 192.168.0.60		<-------- 1
Connected to 192.168.0.60.
220	192.168.0.60 FTP server (NetBSD-ftpd) ready.
Name (192.168.0.60:staff1): staff1
331	Password required for staff1.
Password:
230	User staff1 logged in.
Remote system type is UNIX.
Using binary mode to transfer files.		<-------- 2
ftp> get .show-tech show-tech.txt
local: show-tech.txt remote: .show-tech
150	Opening BINARY mode data connection for '/etc/ftpshowtech'.
226	Transfer complete.
270513 bytes received in 8.22 seconds (32.12 KB/s)
ftp> quit
221	Thank you for using the FTP service on 192.168.0.60.

client-host>

"show-tech.txt" file is transferred to the client host.
Collecting unicast information
client-host> ftp 192.168.0.60		<--------- 3
Connected to 192.168.0.60.
220	192.168.0.60 FTP server (NetBSD-ftpd) ready.
Name (192.168.0.60:staff1): staff1
331	Password required for staff1.
Password:
230	User staff1 logged in.
Remote system type is UNIX.
Using binary mode to transfer files.		<--------- 4
ftp> get .show-tech-unicast show-tech-uni.txt
local: show-tech-uni.txt remote: .show-tech-uni.txt
150	Opening BINARY mode data connection for '/etc/ftpshowtech'.
226	Transfer complete.
343044 bytes received in 30.43 seconds (11.01 KB/s)
ftp> quit
221	Thank you for using the FTP service on 192.168.0.60.

client-host>

"show-tech-uni.txt" file is transferred to the client host.

1.Connected from ftp client to system via ftp

2.Transfer .show-tech file

3.Connected from ftp client to system via ftp

4.File transfer

Note

•Because ftp-related commands such as ls command cannot show any file to be obtained, the file sizes cannot be determined in advance.

•Fetching the information takes a long time because the command is processed on the system. However, do not cancel the process on the way.

•The loading state of the system or condition of the communication path might cause a network timeout, which makes the client disconnect a line. In this case, set a longer period of time for the client timeout.

•Failure information obtained via ftp does not contain the results of executing the system administrator commands such as show running-configcommand.

•Executing the show tech-supportcommand records "ftpuser" as a user name in the log information.

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